Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,010)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.94

(7,010)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Communicated, explained, and answered all my questions really well and quickly. Loan officer was very helpful and friendly. Made the process smoother and less stressful.

it was good

Reply from LeAnne Francis, Ruoff Mortgage

August 13th, 2025 01:38 PM

Thanks, Hayden. Congratulations on your new home, I appreciate you letting me play a part in this huge life accomplishment!

Stacey did an excellent job communicating everything clearly and informing us when there was a task to be done. She clearly instructed us on what needed to be done or who needed to be talked to, to complete the task. She was always friendly,...

Reply from Owner

August 19th, 2025 03:41 PM

Thank you so much for your kind words! My goal is always to support and inform my customers throughout the loan process, and it was truly a joy working with you and Katlin to secure your VA loan for your new home. I’m honored you allowed me...

Reply from Stacey Tevis

August 17th, 2025 07:42 PM

Robert, I truly appreciate your detailed feedback and am so glad to hear about your positive experience. Clear communication and keeping you informed are priorities for me, so I'm delighted that you felt well-guided through the process. I'm...

Patrick is very knowledgable about loan products and stays on top of any changes made by Fannie or Freddie. He is quick to repsond to phone calls and emails. The only problem I had was with your correspondent lender, Deephaven, they were horrible,...

Cindy was just extremely knowledgeable and helpful throughout the whole process. She really made it easy for us to understand as a first time home buyer. There are a lot of things to learn and she was able to clearly walk us throughout the...

Reply from Cindy Jansky

August 17th, 2025 04:55 PM

Kameron, I sincerely appreciate your kind words. I'm thrilled to hear that my guidance made the home-buying process more understandable and manageable for you. Navigating this journey for the first time can be daunting, and I'm glad I could...

Communication was excellent..all questions an concerns were answered in a timely manner Loan officer knew what he was doing an always had a great attitude..really enjoyed working with

Reply from Edwin Carrillo, Ruoff Mortgage

November 13th, 2025 03:35 PM

I appreciate your feedback, Luke. It's great to hear that the communication met your expectations and that all your questions and concerns were addressed promptly. Knowing that my approach and attitude contributed positively to your experience...

Second time we worked with Cory. Super helpful, excited for us, quick to respond and even showed up for the closing.

Reply from Cory Wilson, Ruoff Mortgage

August 6th, 2025 06:29 PM

Thank you for the great survey Nicole! I'm looking forward to the third time we get to work together!It was truly a pleasure working with you and Sam again. If you have any questions or need anything, I'm here for you.I wish you and your family...

Cyndi Handley, Ruoff Mortgage has received a review with 5 star rating from Esther F

Reply from Owner

August 12th, 2025 05:54 PM

Thank you, Esther, for your wonderful feedback and the perfect rating. I'm thrilled to know that you had such a positive experience working with me at Ruoff Mortgage. It's always a pleasure to assist clients like you, ensuring the process is...

Cyndi was great to work with. She kept us informed throughout the process. We would definitely recommend Cydni to anyone looking for a mortgage.

Reply from Cyndi Handley, Ruoff Mortgage

August 12th, 2025 05:53 PM

I'm really pleased to know you found working with me to be a positive experience. Keeping you informed every step of the way is something I prioritize, and it's gratifying to hear that it made a difference for you. Your willingness to recommend...

1931–1940 of 7010

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us