

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kym Baker, Ruoff Mortgage has received a review with 5 star rating from Maria R
Reply from Owner
September 24th, 2025 01:29 PM
Thank you, Maria, for the 5-star rating. I appreciate your support and am here if you need anything in the future.
Purchasing a home can be very stressful and perhaps clarification on certain things. Kym made the entire process easier and easy to understand, always answering my questions any time of day and keeping me posted on updates thro the entire process...
read more
Reply from Kym Baker, Ruoff Mortgage
September 19th, 2025 07:58 PM
It's great to know that I could help make things clearer for you during what can be a stressful time. I'm glad the process was more manageable and that your questions were answered promptly. Keeping you informed and supported throughout is...
read more
Ruoff was very friendly and professional , and very quick to getting things going and done! Very good communication and would answer any questions I had no matter what time of day or night!
Reply from Owner
September 21st, 2025 04:04 PM
I'm pleased to hear that you found the service at Ruoff Mortgage both friendly and professional, Chris. Ensuring timely progress and clear communication is very important to me, so it's great to know that your questions were answered promptly....
read more
Edwin Carrillo, Ruoff Mortgage has received a review with 5 star rating from Jeferson S
Reply from Owner
October 7th, 2025 04:06 PM
I appreciate the stellar rating, Jeferson. Thank you for your trust in my services at Ruoff Mortgage.
Kristee was so kind and understanding through this whole process. Kristee was so knowledgeable and answered any question I may have had quickly. Even though there was problem trying to get the clear to close Kristee was reassuring and helpful....
read more
Reply from Kristee Dampeer, Ruoff Mortgage
September 19th, 2025 06:07 PM
Thank you so much for the feedback! It was a pleasure working with you! I am so excited to see you into your first new home. If you need anything in the future or have any questions, please let me know!
the whole experience was great
Reply from Samantha Conrad, Ruoff Mortgage
September 19th, 2025 04:42 PM
I'm glad to hear that the entire experience was positive for you, Leann. It was a pleasure working with you, and wish you many blessings in your new home. Please reach out if you have any further questions or need assistance in the future....
read more
Stacy and Kacey were great! Very informative, answered any questions we had and were very prompt to respond, even if they were busy or in another closing. Great experience!
Reply from Stacey Tevis
September 21st, 2025 01:16 PM
It's wonderful to hear that you had such a positive experience with Stacey and Kacey. We're pleased that their informative approach and prompt responses met your expectations, even during busy times. Thank you for sharing your experience with...
read more
Dee Waggoner, Ruoff Mortgage has received a review with 5 star rating from Melvin M
I knew it would be a seamless experience. This is rhebsecond the second time i'ce used Patrick and he is always a step ahead of mynquestions and is an absolute pleasure to work wit.
Reply from Patrick Guibert
September 28th, 2025 09:30 PM
James, I'm pleased to hear that you found the experience seamless. It's great to know that being proactive and addressing your questions promptly made a positive impact. Working with you again has been a pleasure, and I appreciate your continued...
read more
Very timely with actions and response. Thank you
1711–1720 of 7007
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us