Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Patrick Guibert, Ruoff Mortgage
Patrick is a wonderful loan officer! He went beyond his job title and kept me calm while I was stressed and upset. He was very knowledgeable about the loan process. I highly recommend him! Anytime I needed assistance He was right there.
Reply from Patrick Guibert
November 7th, 2025 09:22 PM
Carrie, I'm grateful for your kind review. It's important to me to support and guide you through the loan process, especially during stressful times. Your recommendation means a lot to me, and I'm always here whenever you need any assistance....
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Linda was easy to communicate with, very fast responses, and knowledgeable in her work
Reply from Linda Riley, Ruoff Mortgage
October 28th, 2025 07:09 PM
I'm glad you found communication smooth and my responses timely, Kara. It's important to me that all your questions are addressed efficiently. If you have any further inquiries or need assistance, please feel free to reach out.
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Kym Baker, Ruoff Mortgage
Kym Baker, Ruoff Mortgage has received a review with 5 star rating from Robert B
Reply from Owner
October 31st, 2025 03:15 PM
I appreciate your 5-star rating, Robert. Thank you for your support. If you have any further feedback or need assistance down the line, feel free to reach out.
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Kym Baker, Ruoff Mortgage
Every time I got confused, Kim took the time to help me understand what was going on.
Reply from Kym Baker, Ruoff Mortgage
October 28th, 2025 10:24 PM
I'm grateful for your feedback. It's important to me that you felt supported and understood at every step. If any more questions arise, I'm just a call or message away to help clarify things further.
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Stacey Tevis has received a review with 5 star rating from Bailey
Reply from Owner
November 4th, 2025 11:59 AM
Thank you for being a loyal repeat customer of mine! ❤️
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Hard to put into words, but you know when you find that brand you really like and no other things are comparable? That is how Stacy is at Rouoff Mortage! This is the second time Stacey has been my mortage broker because she just makes the process...
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Reply from Stacey Tevis
October 28th, 2025 06:25 PM
Bailey- Thank you so much for the heartfelt survey response. I appreciate your loyalty over the years- Thank you for always choosing me!- Stacey
Everything was very streamlined and communicated properly. I was dreading closing because of all of the paperwork, but this team made things so quick and easy I was pleasantly surprised.
Reply from Linda Riley, Ruoff Mortgage
October 28th, 2025 06:06 PM
It's great to know that the streamlined and clear communication helped ease your concerns about closing, Justin. Making the process as efficient and smooth as possible is always my goal. If you ever have more questions or need assistance, feel...
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Lori Horney, Ruoff Mortgage
Lori was fantastic to work with. My fiance and I are first time homeowners and Lori was so helpful with all of our questions and was a great resource .
Reply from Lori Horney, Ruoff Mortgage
October 28th, 2025 03:39 PM
It's great to hear that you and your fiancé had a positive experience as first-time homeowners, Catherine. Helping you navigate through your questions and being a valuable resource is exactly what I'm here for. If there’s anything else you...
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Dee Waggoner and Ruoff Mortgage has been there for me over 17 years and I HIGHLY Recommend them
communication was the most important experience for me thanks Dee for all that you do
Reply from Dee Waggoner
November 7th, 2025 04:08 PM
Vanessa, I'm glad that communication was such a valuable part of your experience. It's important to me to ensure that all your questions and concerns are addressed. Thank you for your kind words, and if there's anything else you need, don't...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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