Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(6,999)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(6,999)

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5 Star

98%

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Very knowledgeable and patient people. To them no question was dumb and that was greatly appreciated

Reply from Karen Zank

November 20th, 2025 04:35 PM

Thank you for highlighting our team's approach, Janice. We believe that every question deserves attention, and we're pleased to know you felt comfortable and valued during your experience. If there's anything further we can assist you with,...

While there will always be "stressful situations* when it comes to the home buying process, Ruoff made it EASY to navigate the ups and downs, always reassuring that the customers wants & needs are being considered and met, and mind you this...

Reply from Patrick Guibert

November 28th, 2025 05:33 PM

I truly appreciate your kind words and support. Knowing that you had a positive experience with Ruoff Mortgage, especially on your first home purchase, means a lot. It's rewarding to hear that you found the process manageable and that your...

Steve was responsive and helpful! the loan butler was easy to use. Great experience!

Reply from Steve Hissong

November 18th, 2025 05:26 PM

We're pleased to hear that you had a positive experience with Steve and found the loan butler tool user-friendly. Responsiveness and helpfulness are cornerstones of our service at Ruoff Mortgage, and it's great to know you felt well-supported....

I don't have the words to describe how absolutely amazing Mary Karabatak is. I strongly believe that Mary is doing exactly what she was meant to do. If it wasn't for her, I know I wouldn't have achieved the goal of obtaining my "dream come...

Reply from Mary Karabatak

November 28th, 2025 04:31 PM

Beverly, I'm genuinely moved by your words and grateful for the trust you placed in me during your home-buying journey. Being a part of such a meaningful milestone in your life is incredibly rewarding, and I'm glad that I could assist you every...

The were with us every step of the way! Thank you so much!

Reply from Owner

November 24th, 2025 11:42 AM

As we should be...with you every step before and after! Thank you for choosing me to help finance your new home 🏡- Stacey

The daily contact and updates through out this entire process truly helped! We couldn't think Stacey and Kelsey enough!!

Reply from Stacey Tevis

November 28th, 2025 04:04 PM

It's great to hear that the regular communication and updates were helpful to you, Heather. I'm glad Kelsey and I could support you through the process. If you ever need further assistance or have questions in the future, feel free to reach...

LeAnne carries a wealth of knowledge! She made us feel very confident in what we could afford but also listened to what we wanted our numbers To look like. She provided the best of everything & of course the customer service end was top tier!...

Stacy Tevis, branch manager, she was very informant and knowledgeable. She made the whole process practically stress-free for me. She always contacted me before any steps that were needed. She also let me know when she was not going to be available...

Reply from Stacey Tevis

November 28th, 2025 02:12 PM

It's rewarding to hear that you found the process almost stress-free, Michelle. I'm glad I could keep you informed at every stage and appreciate your kind words about Kasey as well. It was a pleasure working together, and if you ever have more...

I reached out to Hailey with questions about the preapproval process and was very impressed with her professionalism, responsiveness, and depth of knowledge. She communicated clearly and efficiently, providing guidance that made everything...

Reply from Owner

January 5th, 2026 05:14 PM

Thank you for the great review! I appreciate you reaching out and am glad I could help answer your questions.

As a first time homebuyer, I had no idea what to expect when beginning my search. Hailey is very detail oriented and knowledge, which made me so much more comfortable when it came to discussing my options!!

Reply from Owner

December 16th, 2025 03:00 PM

Thank you so much, Brooke! I’m so glad I could help make you feel comfortable and informed throughout the process.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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