

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I have purchased multiple homes in the past. Ruoff's online interaction takes it to the next level regarding seamless realtime communication, document submission, and mortgage planning at all stage of the process . They set the bar
read more
Reply from Stacey Tevis
December 10th, 2025 09:54 PM
It's reassuring to know that Ruoff's online features made your experience seamless, Christopher. I'm pleased you found the communication and document submission process effective. Should you need anything else or have more questions in the...
read more
Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Zack E
Reply from Owner
December 1st, 2025 03:42 PM
We appreciate your 5-star rating for Steve Hissong at Ruoff Mortgage, Zack. Your feedback is valued by us.
I just happened to have a well experienced loan officer for my first house buying experience. It didnt help that other factors made it difficult in some aspects, but it eventually figured itself out. Overall my experience was a pleasant one....
read more
Reply from Steve Hissong
December 1st, 2025 03:42 PM
We're pleased to hear that your first home buying experience with Ruoff Mortgage was positive, Zachary. It's great to know that our experienced loan officer could contribute positively despite the challenges you mentioned. If there's anything...
read more
How quickly are concerns got taken care of. Thank you for taking the customer service concerns very seriously. I was about to give up and call ot quits then Kym stepped in and made it a whole other type of experience for us. She is beyond the...
read more
Reply from Kym Baker, Ruoff Mortgage
December 1st, 2025 02:03 PM
Thank you for sharing your experience with me. I'm glad I could step in and assist during a challenging time, turning things around for you. Clear communication is key, and I'm happy to hear that you felt informed and reassured throughout the...
read more
Moved with a professional sense of urgency
Jessica was great to work with and relayed all information to us in a timely manner. She made the home buying process simple and easy to navigate!
Reply from Owner
December 1st, 2025 03:46 PM
Thank you so much! I'm glad I could make your home buying journey feel simple and stress-free. It was great working with you, and I'm always here if you need anything as you settle in. You picked a fantastic home and happy you were able to...
read more
Jessica was great to work with and relayed all information to us in a timely manner. She made the home buying process simple and easy to navigate!
Reply from Jessica Prater, Ruoff Mortgage
December 1st, 2025 03:46 PM
Thank you so much! I'm glad I could make your home buying journey feel simple and stress-free. It was great working with you, and I'm always here if you need anything as you settle in. You picked a fantastic home and happy you were able to...
read more
Lori Horney, Ruoff Mortgage has received a review with 5 star rating from Alli R
Reply from Owner
November 29th, 2025 07:36 PM
Thank you Alli for the 5 star review 🫶🏻
Quick and fast
Reply from Lori Horney, Ruoff Mortgage
November 29th, 2025 10:49 PM
It's great to hear that you found the process quick and fast, Allison. Efficiency and a smooth experience are important to me, so I'm glad I could provide that for you. If you ever have any further questions or need assistance, feel free to...
read more
He explains everything always gets right back to you. Could not have asked for a better person to lead me on my journey to buy my home
1321–1330 of 6999
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us