Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(6,998)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

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4.94

(6,998)

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Baby step me through the whole process. This was much needed since this was our first time. I like that Jan didn't hold back. She told me what I needed and how I could achieve that goal. Definitely will recommend Jan, especially if your a first...

Reply from Owner

December 29th, 2025 04:28 PM

I'm so happy for you and your family, Monique! It was an absolute pleasure working together and I'm so glad that you achieved your goal of owning your new home BEFORE Christmas! :) I'm so grateful that you trusted me to help you through the...

Baby step me through the whole process.

Reply from Jan Edwards, Ruoff Mortgage

December 29th, 2025 04:28 PM

I'm so happy for you and your family, Monique!

Cyndi was amazing! I dont think I could have found anyone who was more efficient and more enjoyable to work with. Cyndi worked evenings and on the holiday weekend to get us to closing even sooner than expected. I dont think there was anything...

Reply from Owner

January 6th, 2026 05:02 PM

I appreciate your kind words and am delighted to hear that you found the process efficient and enjoyable. Working evenings and over a holiday weekend was my pleasure to make sure we reached closing promptly. I'm glad to have been able to support...

Cyndi made every step as easy as possible, she worked on our mortgage On the Holiday weekend

Reply from Cyndi Handley, Ruoff Mortgage

January 6th, 2026 05:03 PM

I appreciate your feedback and am glad to hear that I could make the process easy for you. Working on a holiday weekend was all part of ensuring everything went smoothly for your mortgage needs. If you have any further questions or need assistance...

Excellent help

Reply from Roger Maxwell

January 6th, 2026 04:27 PM

I'm glad to hear that you found my assistance helpful, Nora. If there's anything more I can do for you now or in the future, please feel free to reach out.

Excellent experience

Reply from Stephanie Moncayo, Ruoff Mortgage

January 4th, 2026 12:15 AM

Muchas gracias Luis! Fue un placer ayudarle una vez mas con su prestamo

👍 it was awesome thank you

Reply from Jan Edwards

December 29th, 2025 04:28 PM

Thank you, Dean! It is always a pleasure working with you and Kelly! :)

The entire experience was excellent! Stephanie was a huge help while going through the process of buying our first home!

Reply from Stephanie Moncayo, Ruoff Mortgage

January 4th, 2026 12:15 AM

I loved helping you out with this huge milestone Lexi! I'm wishing you all the best in your new home :)

Way above and beyond I bought a house in the past this is the most enjoyable experience and the most informative the best communication and the most helpful overall from Michael. I appreciate you all thank you

Reply from Michael Grove, Ruoff Mortgage

January 6th, 2026 01:15 AM

I'm really pleased to know that your experience was both enjoyable and informative, Keith. Providing top-notch communication and support is something I always aim for, so it’s rewarding to hear your positive feedback. Thank you for choosing...

The communication and always wanting to help was amazing. The loan officer went way above and beyond to help me

Reply from Michael Grove

January 5th, 2026 09:17 PM

I appreciate your feedback, Keith. It's encouraging to know that you valued the communication and felt supported throughout the process. Going above and beyond to assist is something I strive for in every interaction. If there's anything else...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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