Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(6,997)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(6,997)

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Nothing everyone very friendly helpful and they communicate very well

Reply from Edwin Carrillo, Ruoff Mortgage

January 7th, 2026 09:19 PM

I'm glad you found the team at Ruoff Mortgage friendly, helpful, and communicative. Ensuring a positive experience is a priority for me. If you have any further thoughts or need assistance, please feel free to reach out.

Jan Edwards, Ruoff Mortgage has received a review with 5 star rating from Aaron 7

Reply from Owner

January 2nd, 2026 04:58 PM

I appreciate the perfect rating, Aaron. If there's anything else I can do for you and Monique, feel free to reach out. Happy New Year and happy new home! :)

Communicated, and made sure we understood everything. Answer any questions that we had. Thank you for all your help. We are very grateful.

Reply from Jan Edwards, Ruoff Mortgage

January 2nd, 2026 04:58 PM

Thank you for the kind words, Aaron! I'm so happy for you, Monique, and your family!

Samantha is the best! Friendly, knowledgeable, trustworthy.

Reply from Owner

January 7th, 2026 05:23 AM

I truly appreciate the trust you placed with me to walk with you on your first home purchase, blessings as you make this house your home.

Clear communication, helpful guidance, friendly service all around.

Reply from Samantha Conrad, Ruoff Mortgage

December 30th, 2025 10:40 PM

Thank you, Shaye, it was great to work together! Thank you for your confidence in me and my team at Ruoff, you ended 2025 as a happy 1st time homeower and looking forward to all the exiciting things in store for you in 2026.

Karen was very communicative and I found that she went above and beyond to keep me informed througout my homebuying process. She helped me find the best loan options for me and I will definitely use her for any future loans I may need.

Reply from Karen Zank

January 9th, 2026 04:23 PM

Thank you for sharing your experience, Emily. I'm glad to hear that the communication was helpful and that together we found the best loan options for your needs. Assisting you throughout the homebuying process was a pleasure, and knowing you're...

everything went smoothly. With a couple hiccups. But ultimately ended great . With the best outcome

Nella is very friendly, knowledgeable, good communicator, and pleasant to work with. She put me at ease through the whole loan process. Thank you Nella and the Ruoff team for making it a great experience to buy my new home.

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

It's wonderful to know that you felt at ease throughout the loan process, Deborah. I'm pleased that my communication and knowledge could contribute positively to your experience. Thank you for trusting me and Ruoff Mortgage with your home purchase!...

Gina Champion, Ruoff Mortgage has received a review with 5 star rating from Amanda S

Reply from Owner

May 7th, 2024 01:34 AM

Hi, Amanda. Thank you for taking the time to rate us!

Patrick Guibert, Ruoff Mortgage has received a review with 5 star rating from Drew M

Reply from Patrick Guibert, Ruoff Mortgage

December 16th, 2025 03:34 PM

Thank you for your positive rating, Drew. Your support is appreciated! If you ever have any questions or need assistance in the future, feel free to reach out.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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