Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,876)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.93

(3,876)

Filter by Date

Range

Filter by Rating

Stephanie was very knowledgeable, professional and prompt in help us with our home purchase

Reply from Stephanie Stoltz

January 31st, 2026 04:47 PM

I appreciate your feedback, Steven. Being knowledgeable, professional, and responsive is central to how I work, so it's rewarding to know it helped with your home purchase. Should you have any more questions or need further assistance, I'm...

Having the Loan Butler was great and it left no questions about where you were in the loan process. Sarah was very helpful with costs on homes and explained everything we were doing in the process.

Reply from Sarah Cole

January 24th, 2026 02:25 AM

Terr, thank you so much for taking the time to share your experience! I’m really glad to hear that the Loan Butler helped keep things clear and that you always knew where you were in the process. Transparency and communication are extremely...

Christi was very knowledgable and made the experience a breeze. Thank you!

Reply from Christi Nichols, Ruoff Mortgage

January 26th, 2026 04:41 PM

I appreciate your feedback, Stephanie. It's great to hear that I could support you with a smooth experience. If you have any more questions or need further assistance in the future, don't hesitate to reach out.

Christi is great and made everything easy!

Reply from Christi Nichols, Ruoff Mortgage

January 26th, 2026 04:42 PM

I'm glad to hear that I could make the process easier for you, Alan. Your feedback means a lot, and I'm pleased to have been able to assist.

Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Aly G

Reply from Owner

January 31st, 2026 12:25 AM

Aly, I appreciate you taking the time to rate your experience. Thank you for your support.

Lori was extremely efficien, competen, and easy to work with! I knew absolutely nothing about mortgages a month ago, and now I own my first home!

Reply from Lori Fetter

January 30th, 2026 04:11 PM

Alyson, it's great to know that the transition from not knowing much about mortgages to owning your first home was a smooth journey for you. I'm glad to hear that my approach made things efficient and straightforward. If any questions arise...

Rodney Reynolds was very kind and efficient in every thing that was needed to be done, we appreciate how professional he was.

Reply from Rodney Reynolds

January 30th, 2026 07:02 AM

Joe, I appreciate your feedback. I'm glad to know you found my approach both kind and efficient. Professionalism is a priority for me, and it's great to see it reflected in your experience. Please feel free to reach out if there's anything...

Lori was very helpful and organized throughout the process. Communication was excellent.

Reply from Lori Fetter

January 30th, 2026 01:01 AM

Kristen, I'm glad to hear that you found the process smooth and that my organizational skills and communication met your needs. If there's anything else I can assist with, please don't hesitate to get in touch.

Explaining things to me that I didn't really understand

Lori was great to work with through the whole process. There were some bumps in the road but she had immediate solutions to all of them and was a tremendous help. The only reason we don't close sooner was because of the holidays and a work...

641–650 of 3876

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us