Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,881)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,881)

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Lori was always available and quick to respond. She was encouraging throughout the home buying process. Overall a very positive experience!

Matt and Jimmy were on top of every aspect of the process. I work in the cybersecurity field, so it was refreshing that they even gave me a heads up on what to expect as valid emails from outside of them and also what not to answer too! We...

Reply from Owner

June 18th, 2024 01:19 PM

Thank you so much for your positive feedback, Joshua! It's fantastic to hear that Matt and Jimmy were able to keep you well-informed and manage the process efficiently, especially with the tight schedule you were working with. At Ruoff Mortgage,...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

I'm really glad to hear that you appreciated our proactive approach, Joshua. In a process as important as this, communication and transparency are key. We always aim to keep our clients in the loop and provide them with all the necessary information...

(Translated by Google) We are very grateful for your help and advice in this new stage of our lives, thank you. (Original) Muy contentos por su ayuda y consejos en esta nueva etapa de nuestras vidas,gracias.

Reply from Owner

April 9th, 2024 01:15 PM

Estamos encantados de que nos haya permitido ser parte de su viaje a casa. Todo lo mejor en este nuevo capítulo de vuestras vidas. Gracias por elegir Ruoff Mortgage.

Start to finish in 14 days! Amazing!

Reply from Keegan Fetter | NMLS# 1673268 | Ruo...

April 9th, 2024 03:11 PM

Thank you Barb! You and Don were such a pleasure to work with.

Seller service and communication

Reply from Owner

April 10th, 2024 02:00 PM

Thank You Mel! I'm looking forward to helping more of your Buyers attain their slice of the American Dream! The Stache Will Get You the Cash!

Stellar communication and effort from Dan Logan

Reply from Dan "The Stache" Logan

April 8th, 2024 06:03 PM

Thank you very much for the stellar review, Mel! It was a pleasure to assist with Janaya Mack's purchase. Here at Ruoff Mortgage, we strive to deliver top-notch communication and effort. Knowing that you've recognized and appreciated this makes...

Stephanie is absolutely one of the best people I have ever worked with in the lending space in my 20+ year Real Estate career. She makes the lending aspect easy and enjoyable for our mutual clients. A true professional and an amazing person....

Every question was answered even the smallest ones at the most awkward times of the day. Everything moved smooth and faster than expected. Everyone that helped was on their A game. Ended up closing a month earlier than expected do to them being...

Overall friendliness and professionalism

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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