Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Christi Nichols, Ruoff Mortgage
She told me what to expect so there were no surprises.
Reply from Christi Nichols, Ruoff Mortgage
July 29th, 2024 03:14 PM
Thank you for your trust during the process and mostly congratulations on your new home here in Ohio! :)
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Jack B
Reply from Owner
July 29th, 2024 07:34 PM
Jack, thank you for the perfect rating. We're overjoyed to know you had an excellent experience with Matt Koch at Ruoff Mortgage. Your positive feedback makes a world of difference to our team. We look forward to serving you again in the future....
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Loved the clear communication and friendly attitude. Always felt the doors were open for any kind of questions, and I had someone on my side for this potentially stressful process. Although they took most of the stress out!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Jack, for your five-star review! It's wonderful to hear that Matt Koch and the Ruoff Mortgage team were able to provide clear communication and a friendly attitude, making your experience less stressful. Your positive feedback is...
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Lori had Great communication and was very helpful in the process answering any questions I had.
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Brian C
Reply from Owner
July 30th, 2024 12:23 PM
Thank you so much my friend, it was great working with Crystal and yourself, look forward to future endeavors together.
The professionalism of Rodney, Tony & the entire staff. Everything went smoothly and exceeded our expectations. We ended up closing earlier. We were treated like family on the phone which made things great when we met in person. I will definitely...
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Reply from Rodney Reynolds, Ruoff Mortgage
July 30th, 2024 12:24 PM
Hi Brian, Thanks for your stellar review and kind words! It's fantastic to hear that you felt like family, as that's exactly the atmosphere we aim for at Ruoff Mortgage. Thrilled to know we were able to exceed your expectations and facilitate...
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Excellent customer service and support. Always kind and patient. Above Excellent care.
Reply from Owner
July 30th, 2024 12:24 PM
Thank you for such kind words my friend, our aim is to always show empathy and give you the service your deserve.
Explain the process and kept us updated. Very kind and patient.
Reply from Rodney Reynolds, Ruoff Mortgage
July 30th, 2024 12:27 PM
I'm really grateful for your review, Crystal. It's fantastic to hear that you found my explanations and updates helpful throughout the process. Your positive feedback means a lot to me and it was truly a pleasure to assist you. Always here...
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It was a blessing working with this mortgage company
Rodney made my wife and I’s homebuying experience extremely easy and painless. Anytime we had any questions he was quick to respond and made sure we understood. Thank you for everything Rodney and Tony!
Reply from Owner
July 30th, 2024 12:36 PM
Thanks very much, it was such a pleasure working with Anna and yourself, I've watched you grow up into a fine young man, husband and father, so it was an honor to assist you all.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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