MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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Reviews from Web
James and his team were amazing at keeping me updated through the process.
Reply from James Mahieu - Northpointe Bank
April 29th, 2026 06:05 PM
I'm grateful for your positive feedback, Heather. Keeping you updated throughout the process is a priority for me and my team. Thank you for trusting us with your purchase and congratulations again!
More consistent communication and remembering the details that we requested.
Reply from Mason Maurer
May 6th, 2026 04:59 PM
Thank you for your feedback, Taemyn. I appreciate you bringing these points to my attention, and I'll make sure to work on improving my communication and attention to detail. If there's anything else you'd like to discuss, please reach out...
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It was a great experience from the initial application online to talking with Ryan throughout the process. He was very accommodating to my needs and gave me different options. I would highly recommend Ryan to my friends and family.
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Reply from Ryan Bird
May 6th, 2026 03:57 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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Jim Van Law - Northpointe Bank
Jim is amazing to work with! He has a positive attitude and worked incredibly hard to help us get our loan into a reasonable price point. He took time to explain technical terms and tailor our loan to what worked for us. Would highly recommend!...
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Reply from Jim Van Law
April 30th, 2026 01:03 PM
Brooke, I'm glad to hear that my efforts and positive attitude made a difference for you. It's important to me to ensure that the loan process is clear and tailored to your needs. Thank you for your kind recommendation!
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Maria Labie - Northpointe Bank
Maria was great!!
Reply from Maria Labie - Northpointe Bank
April 29th, 2026 04:07 PM
Can't wait for you to move in- want you both to come over with your pups to my place as well
they can run!
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Jim Van Law - Northpointe Bank
Explained well always accessible
Reply from Jim Van Law - Northpointe Bank
April 29th, 2026 01:05 PM
Ed, I appreciate your kind words. I'm glad I could be accessible and provide clear explanations throughout the process.
Ryan was a pleasure to work with and helped us through Every step of the process. Would totally recommend to friends!
Reply from Ryan Bird
May 6th, 2026 05:16 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Jim Van Law - Northpointe Bank
Jim and his team were wonderful to work with. Super reponsive, always happy to answer questions. Jim went above and beyond to get everything closed on time and went out of his way to deal with a couple of hurdles that popped up along the way....
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Reply from Jim Van Law - Northpointe Bank
April 29th, 2026 01:02 PM
Leslie, I'm grateful for your kind words and the recommendation. I'm pleased that I could help navigate any hurdles and ensure everything closed on time.
Brett and team were very communicative throughout the process. I always knew exactly what was happening and when to expect the next step.
Reply from Brett Foster - Northpointe Bank
May 4th, 2026 11:57 PM
Sarah, I appreciate your kind words about the communication throughout your refinance process. It's great to hear that you felt informed and knew what to expect at each step. Thank you for trusting Northpointe Bank with your refinance.
I trust Mason completetly. He is also very detailed in his delivery of information and passionate about the process.
Reply from Mason Maurer
May 5th, 2026 02:49 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender