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Pinnacle Home Loans, San Ramon, CA

San Ramon, CA
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At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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  • for
    Lynsey Camp
    Encompass
    B
    Bradley B
    Rogers, AR
    Posted on March 21st, 2024 10:10 PM
    Straightforward process and excellent communication
    Reply from Lynsey Camp
    December 17th, 2024 08:45 PM
    I'm thrilled to hear that you found the process straightforward and our communication excellent, Brad. It's my mission to make the mortgage process as smooth and easy as possible for our customers. Your 5-star rating means a lot to me. Please...
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  • for
    Tim Steele
    Encompass
    C
    Christina K G
    Benicia, CA
    Posted on March 21st, 2024 12:41 PM
    Frequently available and good communication.
  • for
    Pinnacle Home Loans
    Encompass
    R
    Robbie M
    Fairfield, CA
    Posted on March 19th, 2024 12:57 PM
    Ambre did an excellent job helping me with my refinance. Even coming out of a bankruptcy she still got it done. Highly recommend.
  • for
    Lynsey Camp
    Encompass
    C
    Christopher C
    Rogers, AR
    Posted on March 18th, 2024 09:24 PM
    The whole team were professional, motivated, and very customer service oriented. Would use them again, highly recommended.
    Reply from Lynsey Camp
    December 17th, 2024 08:45 PM
    Thank you Chris for trusting us as we pride ourselves on excellent customer service. We appreciate your kind words and look forward to working with you again!
  • for
    Pinnacle Home Loans
    Encompass
    J
    Jeannie H
    Benicia, CA
    Posted on March 12th, 2024 05:59 PM
    communication skills, knowledgeable, deadlines ahead of schedule, competitive pricing! A true Professional!
  • for
    Pinnacle Home Loans
    Encompass
    C
    Courtney C
    Benicia, CA
    Posted on March 12th, 2024 04:27 AM
    Ambre Bottini is what made it great! She took us from pre-approved to CLOSED on a home in less than a month. Seriously amazing effort on her part. She took calls at all hours of the day and was happy to do so, responded to all emails and texts,...
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  • for
    Bron Taj
    Encompass
    M
    Michael S
    Castro Valley, CA
    Posted on March 11th, 2024 06:04 PM
    Bron was amazing! He is very good at communicating information. I was blown away with how efficient and stress free he mad the entire loan process. I would recommend all of my friends and family to work with Bron!!
  • for
    Tamara Torkelsen
    Encompass
    B
    Brian C
    Salt Lake City, UT
    Posted on March 9th, 2024 05:44 PM
    Tamara was easy to talk with and the concierge made it so simple for a first time buyer.
    Reply from Tamara Torkelsen
    May 14th, 2025 02:30 PM
    Brian, I'm thrilled to hear that you had a positive experience as a first-time home buyer with New American Funding. It was a privilege to assist you through the process and to make it as simple as possible for you. Your feedback is immensely...
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  • for
    Trisha McIntire
    SFTP
    L
    Lovonne B
    Crosby, TX
    Posted on March 7th, 2024 02:05 PM
    Since it was a family home It would be very helpful in the future if you can split the payments one going for the buyer and 1 for the seller not both going to the seller
    Reply from Trisha McIntire
    April 2nd, 2026 01:58 PM
    I appreciate your feedback, Lovonne. It's great to hear that you had a positive experience with your NoCash-Out Refinance at Fairway Independent Mortgage Corporation. Thank you for taking the time to review and giving us a perfect rating. I'm...
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  • for
    Pinnacle Home Loans
    Encompass
    T
    Terrin K
    Benicia, CA
    Posted on March 5th, 2024 04:32 PM
    Ambre is knowledgeable, a problem solver, a go-getter and the friendliest lender I’ve ever met! She is by your side from the start of the transaction to years after close of escrow checking in, dropping off a sweet gift, or calling to share...
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    About
    At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
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