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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Christopher Stewart
Chris was very informative, prompt and proactive.
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Stacey Fleece
Stacey went above and beyond. She was always available, informative, and very thorough.
Reply from Stacey Fleece
April 11th, 2024 05:23 PM
Thank you, Tony!! You guys are just so near and dear to my hearts - it was such a pleasure to get to be a part of your journey. The keys to your dream forever home are in your hands now...right where they should be!!
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Stacey Fleece
Stacey made it so easy for us to get our dream home ! She was available and very communicative during the process. All my questions were answered in a timely manner and I always felt like I could reach out . Her positive spirit kept a somewhat...
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Reply from Stacey Fleece
April 11th, 2024 05:21 PM
You are the best, Brittany, and it's always an honor to work with you. I'm so very happy for you and can't wait to come visit you in your DREAM HOME!! It is stunning and I know you'll be making happy memories there for years to come. xoxo
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Tamara Torkelsen
Truth in lending at the onset of our loan experience would have been so much appreciated! We would have put off our purchase for a year if we would have been properly informed of a co-sign for our son. Your company just wanted immediate business...
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Reply from Tamara Torkelsen
May 14th, 2025 02:30 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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Tamara Torkelsen
Lindsey took over the file for Tamara Torkelsen.Tamara totally dropped the ball on this loan!Upon application, the buyer discovered a problem with a loan in which he was cosigner with his son, and the son had been late on two payments. Nevertheless,...
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Stacey Fleece
Stacey was knowledgeable and communicated well. She helped me navigate a challenging situation with the HOA I was dealing with that affected what loan I could get. She's the best!!
Reply from Stacey Fleece
April 11th, 2024 06:43 PM
Thank you for this, sista!! Very much appreciated...and am SOOOOO happy for you. I can't wait to see it!! xoxo
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Stacey Fleece
We had a challenging file due to some changes in condominium complex that required global thinking and astute navigation to create options for the buyer. Stacey was positive and nimble at shifting gears, presenting multiple options and getting...
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Reply from Stacey Fleece
April 11th, 2024 05:22 PM
Alison!! Thank you...it wasn't an easy path but that's when we earn our stripes, right? Thank you for being an amazing partner throughout the process and honestly we couldn't have a happier first time home buyer!! xo
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Lynsey Camp
Lynsey and the Camp team go above and beyond with the mortgage loan process.
Reply from Lynsey Camp
December 17th, 2024 08:45 PM
I'm so happy to hear that you had a positive experience with the mortgage loan process, Kevin! My team and I strive to go above and beyond to ensure our clients' needs are met, and your feedback reaffirms that we're doing our job right. If...
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Trisha McIntire
Very helpful with all of the information and my questions!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
I'm thrilled to hear that you found my assistance valuable, Brenna! I strive to ensure that every client has a clear understanding of their purchase process, and I'm glad that I could help answer all your questions. Thank you for choosing Fairway...
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Andrew Wachter
Challenging loan and even more challenging UW’s, but Drew made it happen.
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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