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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Karen Mansfield
She communicated to me and the clients every step in the way and l was very happy with her performance
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Milton Close
I would not work with this company again - Milton was ok, but the remainder of the staff were amateurish without proper access to current technologies or access to the company secure site.
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Karla Garcia
Karla reached out to us but let us find our way back to her while we explored working with another lender. When we returned, she was gracious, encouraging, and diligent about her work. We will certainly recommend her to other people!
Reply from Karla Garcia
September 14th, 2024 04:50 PM
Thank you so much for your incredibly kind words and a perfect rating, Brenda! I'm thrilled to hear that you felt comfortable exploring your options - that's exactly what I aim for. It brings me great joy to know you appreciated my diligence...
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Karla Garcia
Not only does Karla really know what she's doing, but she's a great communicator about what's going on within the process of securing a loan. We always knew where things stood. She's also a very nice person and great to talk to. Top marks!
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Reply from Karla Garcia
September 14th, 2024 04:51 PM
Hi Kirk, I'm truly humbled by your positive feedback. It was an absolute pleasure assisting you with your loan process. I strive for clear communication and I'm thrilled to hear that you found this beneficial. Thank you for your kind words...
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Nick Ridge
Easy to upload documents. Nick communicates well. Easy process.
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Nick Ridge
Very smooth professional transaction
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Karla Garcia
Great communication and help.
Reply from Karla Garcia
September 14th, 2024 04:51 PM
Thank you, Issac, for your kind words and the perfect rating. I am pleased to hear that you found our communication and assistance satisfactory. Here at Pinnacle Home Loans, we strive to provide the best possible service to our clients. Your...
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Debbie Mirabelli
I thought Debbie was great, always called or text when things changed. You can tell she puts her clients at the top of her priority list. She was very communicative and always kept me up to date through out the entire process.
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Therese Owen
We recently worked with Therese Owen for our mortgage, and we couldn’t be happier with how everything went. From day one, she was incredibly professional but also made us feel so comfortable, which is exactly what we needed during such a big...
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Therese Owen
Therese handled everything very professionally and always when promised. She was fantastic to work with.
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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