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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Christopher Stewart
Chris was always available to answer my questions, Made the transaction very easy. He is a wonderful professional and I will be happy to recommend him to my friends a d family.
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Christopher Stewart
He was so easy to work with and the communication was fantastic!
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Debbie Mirabelli
She helped us a lot with a complex transaction with our requiring stops and starts over a course of the year. She was very helpful and patient with us
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Debbie Mirabelli
Debbie was easy to work with and helped us close escrow early!
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Andrew Wachter
Andrew is disorganized and has terrible communications skills. Following a very tight deadline where the initial investor declined to back the loan, Andrew continued to operate in a lackadaisical manner for us (his customers). His lack of communication...
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Guillermo Chavez
Guillermo is very professional and easy to work with. He always looks out for the best for the client. I have worked with him for many years, and our clients are happy.
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Andrew Wachter
We have done a number of mortgage transactions and refinances. The lack of communication was abhorrent. We ended up closing at 5:10 PM when we were supposed to close at 9:30 AM
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Tamara Torkelsen
I mostly worked with Alexis and she was fantastic! I can't say enough good things about her. She was extremely communicative, timely, and always willing to problem solve when we ran into issues. She was encouraging, yet realistic about what...
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Reply from Tamara Torkelsen
May 14th, 2025 02:30 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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Phil Quisin
Very helpful and knowledgeable person. Would definitely recommend to others for any home loan assistance.
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Karla Garcia
Karla always goes above and beyond. There were some setbacks because of the HOA documents required, and she kept a positive attitude and ensured that she would find a way to get the job done no matter what. Her kindness and education are invaluable....
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Reply from Karla Garcia
April 15th, 2025 04:19 PM
I'm so happy to hear that you appreciated my efforts in navigating the challenges with the HOA documents. You know how much I love working with you also. Your recommendation means a lot to me, and I'm grateful for your kind words. Always fun...
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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