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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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April Ramker
April, thank you SO VERY MUCH for being such a great advocate for us!! You have inspired confidence throughout the entire, very challenging process. We always knew we could trust your advice! And that is priceless!! Extremely professional and...
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Toni Ryan
I wish I could find a word that describes how amazing toni was other than just amazing! Toni made sure we had all the support possible and truly made the process so easy for us! She is the only person we will use!
Reply from Toni Ryan
October 1st, 2025 03:56 PM
Your words humble me - thank you so much. You were a joy to work with and I am so very happy for you and your family.
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Lynsey Camp
Lynsey Camp is knowledgeable, timely, and an excellent communicator. This makes working with her a breeze.
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Shelley Mitchell
Shelley Mitchell goes above and beyond to make sure you are getting the best service possible.
Reply from Shelley Mitchell
November 6th, 2025 02:56 PM
I'm pleased to know that you felt supported and well-served during our time working together. I always strive to go above and beyond for my clients, ensuring the best possible experience. Thank you for your feedback, Colten!
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Shelley Mitchell
Efficient, communicative, knowledgeable
Reply from Shelley Mitchell
November 6th, 2025 02:56 PM
I appreciate your positive feedback on my efficiency, communication, and knowledge, Russell. It's great to know these aspects of my service stood out to you. If you ever need assistance in the future, feel free to reach out.
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Karen Mansfield
thank you!
Reply from Karen Mansfield
September 29th, 2025 07:31 PM
Thank you so much, Katie! It was a pleasure to help you and Chris to reach your goal of homeownership! May you be happy in your new home!
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Zachary Johnson
Zach is always a pleasure to deal with. He is Informative and gives regular updates throughout the loan process, he is a nice person to work with.
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Debbie Mirabelli
The communication. She was available any time of the day
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Debbie Mirabelli
Working with Debbie was such a great experience. She made our transaction seamless from start to finish, always taking the time to explain everything clearly and responding quickly whenever I had questions. As a real estate agent still learning...
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Matt Mitchell
Matt was phenomenal . I kept hearing borror horror stories that the pre approval, approval and underwriting proceess is a nightmare. But Matt did most of the work upfront . When it came to underwriting, nothing came up and it was as smooth...
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Reply from Matt Mitchell
January 16th, 2026 06:02 PM
Thank you so much for the fantastic 5-star review! I really appreciate the kind words and the trust you put in me. You’re absolutely right—most of the “mortgage horror stories” come from not doing the work upfront. I believe in the old-school...
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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