

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mark Hood was attentive to my needs, compassionate about my desire to reunite with my son and daughter after the death of my father. Also, Mark was very knowledgeable about the VA loan process which made going through the loan process a breeze....
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When I starting with MMMC I was shuffled around (which had me thinking of looking for another bank), but then my file was given to Jennifer. Jennifer is very professional and in my opinion, she went above and beyond the call of duty. Whatever...
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The service that was provided by April and her entire team was second to none. Incredibly professional, caring, friendly, and genuine. April was upfront and punctual throughout the process. I am glad we chose to use her and her team, as it...
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Reply from Owner
February 1st, 2026 12:00 AM
They are a power team! Glad they could provide the 5 star service you deserved.
Lynn is very knowledgeable about the loan process. We had a rather complicated 203k loan and Lynn and her team made it very easy for us. She told me exactly what paperwork was needed and researched every little FHA requirement for the loan....
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Mark is very concisious on staying on top of things. He treats his clients like they are his family and keeps their mortgage application to the closing very smooth. He explains every step of the process. He even takes the time to meet with...
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Kathie was great at communicating with us throughout the process and explaining the options we had.
Jennifer was extremely helpful, I would not have been able to purchase my home without her help.
Wonderful experience! I’m a realtor and he explained the entire 203k loan process to me very well! Thanks mark!
Richmond has received a review with 5 star rating from Anna D
Reply from Owner
July 4th, 2019 12:00 AM
Thanks for taking the time to leave us a review!
When my loan changed to a different product I was told it wouldn’t change anything by switching. That really wasn’t accurate info b/c things kept coming up that were needed for the different loan program. Communication toward the end prior...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.