

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kathie performed oustandingly when handling the loan process. She made sure that closing was on time and provided excellent customer service to the Homebuyers! She is a one of a kind, and can't wait to work with her again!
Reply from Kathie Robinson
July 27th, 2026 04:40 PM
Thank you, it was a pleasure working with you on the loan. I look forward to working with you again in the future.
The amazing communication and making the process so smooth and easy.
Roanoke has received a review with 5 star rating from Adam C
Reply from Owner
May 9th, 2026 12:00 AM
Thanks, Adam! :)
I really enjoyed working with Kathie, she kept me informed on everything throughout the entire process.
Kathie is great
Reply from Kathie Robinson
January 11th, 2026 10:08 PM
I appreciate your positive feedback. It means a lot to know that your experience was a good one. If you need further assistance in the future, I'm here to help. Thank you for choosing Mason-McDuffie Mortgage.
Kathie was a pleasure to work with thru the entire proces!!!
Reply from Kathie Robinson
December 26th, 2025 05:20 PM
Colby, thank you! I was glad to be able to help you obtain your goals. Please let me know if
you need anything.
Katherine did everything she could to be helpful and worked tirelessly to make sure this refi went through. She knew my situation and researched every opition to find the one that worked best for myself and my family. she updated me every step...
read more
Reply from Kathie Robinson
December 26th, 2025 05:23 PM
Jamie, I was glad to help you through your process. I knew how important this refinance was for you and I wanted to get it resolved for you. Please let me know if you need anything else.
Roanoke has received a review with 5 star rating from Coop-dog H
Reply from Owner
January 9th, 2026 12:00 AM
Thanks! :)
Kathie made buying our first home a smooth process. She answered all our questions and walked us through every step.
Kathie did great job in helping me through the process 👍
10 of 1070
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.