Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kathie performed oustandingly when handling the loan process. She made sure that closing was on time and provided excellent customer service to the Homebuyers! She is a one of a kind, and can't wait to work with her again!
Reply from Kathie Robinson
July 27th, 2026 04:40 PM
Thank you, it was a pleasure working with you on the loan. I look forward to working with you again in the future.
The amazing communication and making the process so smooth and easy.
for
Roanoke
Roanoke has received a review with 5 star rating from Adam C
Reply from Owner
May 7th, 2026 12:00 AM
Thanks, Adam! :)
for
Mason-McDuffie Mortgage
Everything from start to finish. I couldn't be happier with the level of compassion, professionalism, and working so hard for me. I can't say enough good things about Larry and Nicole. What a great team! I will only use them if needed in the...
read more
Reply from Owner
March 29th, 2026 12:00 AM
Thanks for the great review, Shannon! We appreciate you! :)
for
Mason-McDuffie Mortgage
Jim Verg has always been a great communicator, he's very helpful and is able to explain things in a world that I know a little about. This is the third home I've bought with Jim and I will continue to use him as my lender and recommend him...
read more
Reply from Owner
February 28th, 2026 12:00 AM
Thanks for the great review, Carolina! We appreciate you! :)
for
Mason-McDuffie Mortgage
Our refi was super easy, Tim and his team were quick to answer any questions we had. Tim’s service and advice have always been excellent, from helping us get into our dream home and now locking in a lower rate with our refi.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the wonderful review, Jordan and CONGRATS on your first home purchase! :)
for
Mason-McDuffie Mortgage
Working with Cynthia Holthouse was an outstanding experience from start to finish. Her professionalism, knowledge, and attention to detail made the entire loan process smooth and stress-free. Cynthia is incredibly responsive and takes the time...
read more
Reply from Owner
February 28th, 2026 12:00 AM
Thank you so much for the wonderful review, Sneha! We appreciate you! :)
for
Mason-McDuffie Mortgage
Larry and his team made the loan process simple, easy to understand, and were extremely responsive. This was our best loan experience ever!
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Alan! We appreciate you! :)
I really enjoyed working with Kathie, she kept me informed on everything throughout the entire process.
for
Mason-McDuffie Mortgage
Tamara is awesome at what she does! She has helped us with 2 or 3 homes. She is very knowledgeable and tremendous to work with. You won’t be disappointed.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Brett! We appreciate you! :)
10 of 1001
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.