

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Communication from agent! And easy to use app! Loved it!
Thorough and helpful through the entire process.
Kathie was very nice, she went above and beyond to help
Reply from Owner
October 1st, 2021 12:00 AM
We are so happy to hear Kathie went above and beyond to help you all. Thanks for the feedback! :)
She went above n beyond.
Kathie was responsive and made herself available to help us through the painful home buying process.
Showed professionalism and really went above and beyond what most people would do i truly appreciate it
Roanoke has received a review with 5 star rating from Mark P
Reply from Owner
October 1st, 2021 12:00 AM
Thanks Mark!
Mark was on top of things and kept me informed when needed. This was out of his control, but it took from December to April to get my loans to closing. I was asked for duplicate information which was not necessary i.e. credit card statements....
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It was a fantastic experience. I really liked how Mark helped me with all my questions. Really made me feel comfortable through the process.
Mark handled my atypical mortgage process with aplomb. His guidance, reassurance, and problem-solving are top-notch; a testament to his experience and dedication to those he serves. Would highly recommend.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.