Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Kyle Brooks
Kyle is very consultative, responsive and helpful when trying to figure out our mortgage options. He was very patient and terrific to work with. I would HIGHLY recommend working with Kyle Brooks, great representative of your company!
Everything.
Reply from Kathy Diehl
May 18th, 2022 07:24 PM
Thank you Edison for the great review. I look forward to working with you in the future.
This is the third home that I purchased through Kathy. She is very professional, knowledgeable and responsive. Whenever I had questions, she would responded promptly. I will definitely recommend her to my friends!
Reply from Kathy Diehl
May 18th, 2022 07:23 PM
Rebecca, you are always a pleasure to work with . Thank you so much for the great review
for
Drake Riley
He was very professional and charming. He made the transaction easy for me to understand since I’m not familiar with home purchasing terms. On top on the emails and communication. I was very happy and getting the house that I wanted was the...
read more
Kathy was on top of everything throughout the process and she would answer our questions at any time, even after normal working hours.
for
Drake Riley
Smooth and easy
Kathy and her team made the loan process easy from the beginning. There was no question on what she needed from us and constant communication so we understood every step as it was happening. She ensured we stayed within our means for a payment...
read more
Reply from Kathy McAlpine
March 30th, 2022 07:05 PM
Thank you Blair for taking the time to complete our survey. I really think constant communication is very important and its great to hear your satisfaction!
Kathy was warm and approachable, I never hesitated to reach out when I had a question and she always answered promptly. Her friendly manner and extensive knowledge made a stressful process much easier.
Reply from Kathy McAlpine
March 30th, 2022 07:07 PM
Thank you Pamela for the great review. Its great to connect with new clients, one of the best parts of what I get to do.
Great service, great staff.
Reply from Kathy McAlpine
March 25th, 2022 04:51 PM
Thank you Denny, you take great care of your clients and I love to do the same.
Kathy was very responsive, kind, and knowledgeable. I was working with a different mortgage company to refinance my mortgage but after 4 months of back and forth with them, I gave up. I reached out to Kathy and my loan was completed within...
read more
Reply from Kathy McAlpine
March 25th, 2022 04:52 PM
Thank you Sherri, I'm very happy we were able to get the loan done quickly and make things easy for you.
811–820 of 1794
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.