Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kathy knows so much about lending and real estate. She has saved me hours of research with her knowledge and experience. Ive never worked with anyone better.
Kim was always friendly and listened carefully to all my questions. She responded promptly to emails. This was by far the best loan experience we have had and Kim made it easy. She accommodated our out of state schedule and made it work. I...
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Reply from Kim Marcarelli
May 12th, 2026 05:06 PM
Thank you so very much for the wonderful review. It was such a pleasure to work with you both assist with your financing. Congratulations!
Kim and her staff were always available to answer any questions we had. It was a great experience :)
Reply from Kim Marcarelli
May 12th, 2026 05:06 PM
Thank you so much Carlos. Congratulations on your new home!
Kathy was great to work with every step of the way. Very helpfully made this transaction very easy. I can't thank her enough
Kim is a consummate professional ! She is extremely knowledgeable and efficient, and her communication is amazing. I've gone to her for years and will keep it that way! Her track record speaks for itself. Highly recommend.
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Reply from Kim Marcarelli
May 12th, 2026 05:08 PM
Thank you so much for the wonderful reveiw. It always such a pleasure working with you! Congratulations on your new home!
Isabela was amazing, she worked so hard on our process, bringing us joy in the end. She was a part of our achievement. Thank you, thank you!
Reply from Isabela Damiao
May 5th, 2026 06:40 PM
Thank you so much, Carlos!
It truly means a lot to be part of such an important moment for you. I’m so happy we made it happen together — wishing you all the best in your new home! 🏡
Kathy was courteous, prompt and professional throughout the process. She made sure that everything went as smooth as possible.
Isabela made me believe this was possible when even I struggled to see it myself. Her deep knowledge and dedication guided us through every step of the process with confidence, clarity, and true professionalism.
Reply from Isabela Damiao
May 5th, 2026 06:38 PM
Livia, thank you for your kind words — this really means so much to me.
I’m so glad I could help bring clarity and confidence throughout the process. You did amazing, and I’m so happy for you! Wishing you the very best in your new home
Making this refi happen! It took a lot of patience, time and expertise. Thank you Bonnie.
Reply from Bonnie Roesener
May 2nd, 2026 04:37 PM
My pleasure Nanci.
for
Winnie Nguyen
Winnie was very pro during the whole transaction. Transaction was very smooth!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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