Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kathy made the process streamlined and convenient. She was a valuable resource when answering our questions and concerns. She is very organized and thorough and we appreciated her attention to detail.
Reply from Kathy McAlpine
August 9th, 2023 10:04 PM
Thank you so much for your kind words, Erik! It was a pleasure helping you with your mortgage needs. I'm very glad I could be of assistance and that you had a positive experience. I look forward to helping you or anyone you know with their...
read more
Kim took the time to explain everything to my buyer which made the process so much easier. She responded quickly to all questions and made sure we were updated on the progress of the loan. I appreciated how smooth everything went.
Reply from Kim Marcarelli
June 21st, 2024 04:31 PM
Thank you Donna! :)
for
Jon Mustacchio
Jon and his team were amazing :)
Communication is my big concern and Kathy far surpassed my expectations on that. She was proactive and always had her side of the transaction on time or ready to go early. She was a pleasure to work with and will definitely receive my recommendations...
read more
Reply from Kathy McAlpine
July 19th, 2023 06:49 PM
Thank you Lenna, Its great to hear my diligence pays off. I'm looking forward to working with you again
Everything overall excellent.
Kathy was knowledgeable, kind, and patient with me throughout the whole process. She explained things in detail, and always gave me the opportunity to ask clarifying questions. She made sure I understood the process, and put my mind at ease....
read more
Reply from Kathy McAlpine
July 19th, 2023 06:52 PM
Andrew, I'm so grateful you chose me as your lender, and thank you for the great review. I'm here for you if you have any questions.
for
Reno
Reno has received a review with 5 star rating from Andrew
Reply from Owner
September 30th, 2023 12:00 AM
Thanks, Andrew!
Kathy was very responsive, knowledgeable, and available to us throughout the home buying process. Her communication was very good and timely, which was very helpful in helping us to move forward with offers on multiple properties.
Reply from Kathy McAlpine
July 19th, 2023 07:20 PM
Thank you for your kind words, Megan. I'm glad that I could be of assistance throughout the home buying process. I'm happy to hear that my communication was timely and helpful. I'm glad to have been a part of your home buying journey. Thank...
read more
for
Reno
Kathy is great. Very knowledgeable and responsive and never pushy. I appreciate her thoroughness and attention to detail, which made me much more secure with the financing process.
Reply from Owner
September 30th, 2023 12:00 AM
Great to hear you had a great experience with Kathy and MasonMac!
Kathy was extremely knowledgeable about mortages and tax law associated with home ownership and helped us explore a VERY wide range of options. She was very quick to respond to all of our questions and worked very hard to address issues that...
read more
Reply from Kathy McAlpine
July 19th, 2023 07:09 PM
Thank you Cynthia for the great review. It means the world to me .
601–610 of 1794
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.