Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kathy was so patient and kind throughout the entire process. She answered all our questions and returned all of our calls
Reply from Kathy McAlpine
May 8th, 2024 04:39 PM
Thank you Gail for taking the time to give me a review. Financing a home can be stressful. I like to take the stress out of it for my clients.
Kathy kept us both informed as the time to closure got closer. She helped me deal with and work with the iPhone requirements. She was always helpful to us when we needed help. Always a pleasure to talk to
Reply from Kathy McAlpine
May 8th, 2024 04:40 PM
I'm thrilled to hear that you had a positive experience with me Edward. It was my pleasure to guide you through the process and ensure you had all the information you needed. Your kind words and 5-star rating mean a lot. I'm always here should...
read more
for
Jamie O'Brien
Jamie explained every step of the process so we always understood what was happening. She was always immediately available when ever I had any question. I highly recommend Jamie !
Kathy made the experience streamlined and easy. I never worried about the process under her guidance.
Reply from Kathy McAlpine
May 8th, 2024 04:41 PM
I'm thrilled to hear that you found the process to be streamlined and easy, Charles! Your peace of mind throughout the process is always my top priority. Thank you for choosing me as your loan officer and for giving a 5-star rating. Your feedback...
read more
Very thorough communications and quick to respond to any questions or calls.
Reply from Kathy McAlpine
May 8th, 2024 04:47 PM
Thank you Casey for taking the time give me a review and to choose me as your lender. Being available to answer questions quickly is one of my top priorities. I believe having accurate timely information can help take the stress out of homebuying...
read more
Just FYI -- Brian Williams didn't do the work; Stacey Sawyer did. [Why do companies usually address the male?]
Anyway; thanks for the good, timely, patient, and helpful work!
Reply from Kim Marcarelli
April 2nd, 2024 05:50 PM
Thank you, Brian! Love the comments :).. I do believe both you and Stacy should have received the review.
Kim and her team at Mason-McDuffie provided exceptional assistance with the financing of our home. Kim impressed us with her kindness, expertise, and prompt responsiveness. Without hesitation, we would choose to work with them again for any...
read more
Reply from Kim Marcarelli
April 1st, 2024 06:36 PM
Thank you so much Tim! It was such a pleasure working with you!
Such an intelligent Gentleman, looking forward to working with him again!
Matthew is amazing and super intelligent , would love work with him again!
What made this experience an great event was not just Ricci's knowledge, professional attitude or even her knowledge, I can say with confidence, she is a great person that cares about her client and when everyone else gaveup, she found ways...
read more
Reply from Ricci Vineyard
April 1st, 2024 05:11 PM
You are so welcome !! I love what I do .
471–480 of 1794
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.