

Mason-McDuffie Mortgage, Reno, NV
Reno, NV

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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The hard work done for us.
Jamie kept me up on what was going on in the transaction and let me know when we had to get some of the things done in the right time lineT
Reply from Jamie O'Brien
July 9th, 2024 04:09 PM
Hi Jim, Thank you for the positive feedback and for taking the time to post this review. It was a pleasure working with you on this transaction. I understand the importance of maintaining clear communication throughout the process and ensuring...
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Kathy, always makes the experience easy and explained everything so there were no surprises.
Reply from Kathy McAlpine
July 19th, 2024 08:28 PM
Thank you John for taking the time to complete the survey and for your loyalty. It makes me very happy that you are happy with my service and expertise.
Everything! Jamie is AMAZING!
Matt was excellent from start to finish. I could not have asked for more from my lender.
He was informed, prompt, honest, and patient with all my questions. It was truly a perfect transaction from my perspective.
Fast easy and smooth transaction
Perfect lender for me as a first time homeowner. Matt was perfect from the start to the finish and I cannot recommend his services highly enough.
Reply from Owner
September 30th, 2024 12:00 AM
Hey Kevin, thanks for the awesome review and CONGRATS on your first home purchase! :) We're lucky to have Matt at MasonMac!
It’s hard to put into words how much we appreciated the stellar customer service experience we had with Brandon. The communication and support was outstanding and I was always kept in the loop on what was going on and what was needed from me....
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Reply from Brandon Huff
July 3rd, 2024 03:27 PM
I'm ecstatic to hear about your positive experience, Jessica! It's my job to ensure that the mortgage process is smooth and stress-free, and I'm glad that was your experience. Your kind words mean a lot to me, and I appreciate the recommendation....
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Worked together before. Trust
Reply from Kim Marcarelli
June 27th, 2024 05:29 PM
Thank you Todd!
Kim always goes above and beyond to provide an easy customer experience throughout a complicated process.
Reply from Kim Marcarelli
June 21st, 2024 04:28 PM
Thank you Kyle! Congratulations!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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