Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Very helpful and patient with all the questions I had. It was a pleasure working with Kim and will send anyone her way if they are looking to move into the area!
Reply from Kim Marcarelli
August 10th, 2024 10:05 PM
Thank you so much Jeremy!
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Good contact, and communication
Reply from Brandon Huff
August 9th, 2024 04:18 PM
I appreciate your positive feedback, Chad. I'm glad to hear that you were satisfied with the communication throughout our interactions. It was a pleasure working with you. Should you have any more needs or questions in the future, please don't...
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Brandon is professional, knowledgeable, customer focused, thorough, detail oriented. Great communication skills, never makes assumptions, asks good questions, timely in reapones. Willing to "go the extra mile" to deliver a great product all...
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Reply from Brandon Huff
August 8th, 2024 03:46 PM
Hey Randy, I can't tell you how much your review means to me. I'm thrilled to hear that you had such a positive experience. I always strive to be thorough, detail-oriented, and customer-focused. I'm glad that my communication style and sense...
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Drake Riley
Drake is very responsive and dependable. He explains situations thoroughly so buyer and agents are well informed. Drake is my go to lender !
Reply from Drake Riley
August 13th, 2024 05:37 PM
Thank you so much for the kind words, Gary. It is such a pleasure working with you. You are a fantastic agent the truly cares about your clients. Looking forward to the next one!
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Reno
Drake is the consummate professional; efficient, thorough, yet accessible. Drake goes the extra mile to assure his client's are getting the best product and service. He's my go-to lender!
Reply from Owner
September 29th, 2021 12:00 AM
Thank you so much, Gary! We are so glad Drake went above and beyond for you all during the entire home ownership process. :)
Kim is a wealth of knowledge in so many areas relating to the lending process. She’s a consummate professional and I’d makes the lending process much more simple and less stressful. I’d recommend her to anyone!
Reply from Kim Marcarelli
August 2nd, 2024 03:38 PM
Thank you David!
Michael provided ongoing support by examining options for selecting the right property and financing strategies. He was patient and thorough in responding to my questions. There were no surprises during the process of signing final documents....
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Reply from Michael McIntosh
January 14th, 2025 03:51 PM
It was both a privilege and pleasure to work with you once again, Shannon.I know that you are enjoying your new home from our conversations.Please let me know if you have any questions or needs.I will stay in touch and advise you when you might...
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Brandon was helpful throughout the entire process, even helping us determine what we might need. He was kind despite our many changes, and helped us with whatever we needed to cross the finish line!
Reply from Brandon Huff
July 30th, 2024 03:39 PM
So happy to hear about your positive experience, Michele! I'm glad I could help you navigate through the process and make the necessary changes to reach your goal. Your satisfaction is what I strive for. Thank you for the 5-star review and...
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Kim is a professional who went above and beyond to make our loan refinance seamless and easy. I highly recommend doing business with her and the entire teamat Mason-McDuffie
Reply from Kim Marcarelli
July 30th, 2024 03:31 AM
Thank you Todd!
Kim is so personable. She kept me in formed of everything that was happening. She was thorough. She made sure I had all the information I needed in a timely manner. She made the experience of getting a loan easy. I had no stress. I will tell...
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Reply from Kim Marcarelli
July 29th, 2024 08:42 PM
Thank you Aimee. :)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.