Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kim was very communicative & professional in every aspect on the lending process. Thank you.
Reply from Kim Marcarelli
December 5th, 2024 03:22 PM
Thank you Oscar!
Timely follow up and communication.
Reply from Kathy McAlpine
December 17th, 2024 06:17 PM
I'm absolutely thrilled to hear you had a positive experience Anil! Your feedback about timely follow-up and communication is greatly appreciated. I aim to provide top-notch service. It's exceptionally rewarding to hear that my efforts resonated...
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Reno
Reno has received a review with 5 star rating from Anil T
Reply from Owner
September 29th, 2025 12:00 AM
Thanks, Anil! :)
Kim was so great to work with. I have been in the business for almost 30 years and there are only a few lenders that I see go above and beyond for their client's, Kim is one of them! Her passion, attention to detail and communication are exceptional!...
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Reply from Kim Marcarelli
November 27th, 2024 06:29 PM
Diane, thank you so much!
I can't thank Kim enough for the incredible support she provided in helping me find my new home. From the very beginning, she was there every step of the way, offering guidance and advice during a time when I truly needed it. Her professionalism,...
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Reply from Kim Marcarelli
November 27th, 2024 06:30 PM
Thank you so very much! I was truly a pleasure working with you.
Communication and creative solutions
Reply from Kim Marcarelli
November 25th, 2024 07:23 PM
Thank you Josh!
Kim is the best of the best and has treated us right time and time again. Her and her team are top notch. They're honest and knowledgeable and make you feel assured and confident every step of the way.
Reply from Kim Marcarelli
November 25th, 2024 07:24 PM
Thank you so much!
for
Drake Riley
It was a pleasure to collaborate with Drake during our recent first time homebuyer transaction! He kept me updated every step of the way and inst our mutual clients had a clear understanding of the loan process. Drake thorough communication...
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Reply from Drake Riley
January 8th, 2025 07:28 PM
Elicia, I'm thrilled to hear that you had a positive experience. It was truly a pleasure working with you. I appreciate your acknowledgment of the effort I put into ensuring a smooth and transparent process. Looking forward to assisting you...
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From the start of this project everyone involved has been excellent. We were treated like I treated my own customers in my own business in the last 30 years of working. I went out of my way to make sure I met all of their expectations and that...
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Reply from Kim Marcarelli
November 22nd, 2024 05:29 PM
It was such a pleasure working with you both! Thank you so much for the wonderful review. Welcome to NV!
for
Drake Riley
He was so responsive and was so patient with me and all my questions I had about the process. He made the home buyintg experience seamless and easy.
Reply from Drake Riley
January 8th, 2025 07:34 PM
Hey Megan, it's awesome to hear that you had such a positive experience. It's always my goal to deliver top-notch service to my customers. Thanks for the incredible 5-star review. Feel free to reach out if you have any more questions down the...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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