Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Bonnie. Was on top of everything. Very organized and had the answers to all of our questions. She also didnt nake feel like we were very smart for asking so many questions. Very professional. I would recommend her to anyone who needed help...
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Reply from Bonnie Roesener
February 23rd, 2026 09:48 PM
Thank you Merrill Always happy to answer your questions.. Anytime in the future too!
The transaction went very smoothly and everything was right on time.
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Brandon demonstrated exceptional friendliness, responsiveness, and knowledge. His efficiency streamlined the process, and his communication was impeccable. Notably, we concluded the transaction ahead of schedule.
Reply from Brandon Huff
February 19th, 2026 06:29 PM
I'm pleased to hear that my approach made the transaction smooth and efficient for you, Stacy. Providing clear communication and timely responses are key aspects I focus on to enhance the experience. Your acknowledgment of these efforts is...
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Brandon is a professional. He walked us through every step of the loan process and was always available to answer any questions we had. He made what could have been a very stressful time, very easy. I would use him again for any future loan...
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Reply from Brandon Huff
February 19th, 2026 06:28 PM
I appreciate your feedback, Rob. It's gratifying to know that my guidance helped make the loan process easier for you. Being accessible and supportive during such important times is always my priority. I'm glad to have been there to assist...
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Mike did a great job in keeping us informed and on track for our loan needs. Thank You Mike
Ron Fischer
Reply from Michael McIntosh
March 10th, 2026 08:38 PM
Hi Ron, thank you for your kind words.I think that this was my eighth opportunity to work with you and Marci, and it is always a pleasure.Please do not hesitate to call if you have any questions or additional needs.As always, I'll monitor your...
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Kim was great to work with. She kept everyone up to date and processed the file very quickly as promised. My buyers were very pleased.
Reply from Kim Marcarelli
February 18th, 2026 07:07 PM
It was a pleasure working with you! Thank you!
Kim was/is available 24/7 to assist, answer questions, clarify document requests. She is there 100% to make sure everything runs smoothly and to help take the stress out if what can be a very stressful process. We are so grateful for all of...
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Reply from Kim Marcarelli
February 18th, 2026 07:07 PM
It was truly a pleasure working with you both! Welcome to NV!
Kathy is very knowledgeable and consultatative. She did a lot of the heavy lifting. Was always available and responsive. Couldn't be happier with her level of service .
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Winnie Nguyen
everything in a timely manner
Kathy was awesome throughout the whole process, even when she was out of town at the beginning, she still made sure my loan application went smoothly and kept me in the loop the whole time. She was great and I really appreciate all her help....
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Reply from Kathy McAlpine
February 15th, 2026 09:21 PM
Thanks Jose for the review. It was such a pleasure to help you both with a fantastic purchase. Thanks for being a great client.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.