

Mason-McDuffie Mortgage, Reno, NV
Reno, NV

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Kathy explained everything to us and made it painless to get thru all the signings conveniently during this pandemic time!
Reno has received a review with 5 star rating from Carolyn D
Reply from Owner
July 11th, 2021 12:00 AM
Thanks!
During this pandemic and not being able to meet in person, Kathy was always keeping me in the loop as and what would be the next step. As a first time buyer Kathy made my dream come true as seamless as possible.
Kathy is our go to. She is awesome and we will refer her whenever we can.
Debbie was amazing, super helpful and really had our best interests in mind!
Pro tip: don't call Kathy when a) interest rates are low, b) within a week of a holiday, c) more than once and d) most importantly if it is not a mcmansion you're after. The website will take your personal information, then the company will...
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Reply from Owner
August 7th, 2021 12:00 AM
Sorry to hear Phoenix. Definitely not what we're striving for when working with MasonMac. We're happy to talk further to make things right if you're up for it. You can reach our corporate office at *****************.
You were very quick to answer your phone and deal with my many questions.
Reno has received a review with 5 star rating from Kathleen L
Reply from Owner
July 11th, 2021 12:00 AM
Thanks Kathleen
Kathy was great and very knowledgable. She answered all the questions I had and gave me advice and suggestions.I would say a 9.5 over all with the only negative remark being how hard it was to contact her at times, myself and realtor. Otherwise...
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Reno has received a review with 4 star rating from Ethen H
Reply from Owner
July 11th, 2021 12:00 AM
Thanks Ethen!
1171–1180 of 1794
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.