Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kathy and her team are very personable and professional. They guide you through each step of the process and are always available to answer any questions.
Always on top of the process, great communication.
for
Reno
Reno has received a review with 5 star rating from Simon B
Reply from Owner
July 11th, 2021 12:00 AM
Thanks Simon!
Kathy, Rae, and Nicole were very communicative and SO helpful! Throughout the loan process, I was never rushed and I was always given the opportunity to ask questions. I'm very thankful that these strong women helped me with my mortgage loan...
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Seamless and Friendly. Thanks so much
Considering the lack of full staffing, you were able to get my loan done quicker than I thought. With The few issues that came up, you were able to those resolved.
Thanks for your help.
JR
Kathy is available to answer questions and if necessary she returns calls usually within 24 hours or less. She doesn't mind explaining the process multiple times.
for
Reno
I would gladly recommend Mason-McDuffie to anyone looking for a mortgage broker.
Reply from Owner
July 11th, 2021 12:00 AM
Thanks so much Kathi! We appreciate your review and confidence in us.
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Drake Riley
Fast knowledgeable responses. Professional and kind.
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Franco Manueli
Franco is a true professional, super helpful, to the point and I would say one of the better customer experiences relating to mortgage lending that I've experienced. You won't be disappointed. The follow up with the back office is also top...
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Reply from Owner
March 27th, 2024 12:00 AM
I want to express my gratitude for your ongoing feedback about my services. It was truly a pleasure to assist you. Your trust is highly appreciated, and I'm thankful for the opportunity to serve you. I'm eager to continue supporting you and...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.