Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Rosa Aguirre
it was great because Rosa was able to save the day after other departments in the company dropped the ball with our loan at the very end. Even though we didn't close on the day we were supposed to, Rosa make sure we did the next business day...
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Great communication! Suzanne was patient (6 months) with my desire to get a lower interest rate.
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Charles Sterni
Charles and Morgan are amazing team of professionals and great communicators. Always pleasant and easy to work with. They both get the job done with ease. Thanks a bunch!
Reply from Charles Sterni
November 12th, 2025 08:18 PM
Donna, it's great to hear your positive feedback. I'm glad to know that the communication and teamwork you experienced with Morgan and me met your expectations. It's always my goal to ensure everything goes smoothly, and your kind words are...
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Rosa Aguirre
Rosa found the best loan program for my clients and worked hard to get it done on time. :)
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Matt is one of a kind, he knows the business , treats my clients like his own family and friends, and absolute delivers every time
with incredible communication throughout the entire process.
Reply from Matt Miller
January 6th, 2026 09:55 PM
Carlo is one of a kind. His attention to clients and work ethic are rare. Always love when we help clients together.
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Sacramento
Matt went above and beyond in our transaction. He treats everyone involved with much respect and has strong communication and knowledge in the industry, I will be working with him again!
Reply from Owner
October 6th, 2024 12:00 AM
Great to hear, Carlo! We agree, Matt ensures everyone he works with is well taken care so the ‘process’ is much easier and less stressful. Thanks for the kind words. We appreciate you!
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Rosa Aguirre
Rosa is hard working and creative with her loan packages. She was in constant contact with us throughout the whole process. She helped us work through last minute changes.
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Don Bartolomucci
Don is very professional and efficient. He made our HELOC seamless. We are grateful for this experience and his transparency.
Reply from Don Bartolomucci
April 2nd, 2025 04:50 PM
I'm flattered to have been afforded the opportunity and pleasure to assist! I cannot tell how exciting it was to get to talk with You and Danny again!!! Thank you!
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Steve Kent
I can always count on Steve and team to make my client's experience smooth, stress frree, and in mainy cases..."possible!"Though I try my best not to bother after hours, when I have no choice, he always picks up, even at night, on a holiday!!...
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Charles Sterni
Knowledge base, fast response, and easy to reach out when I have questions.
Reply from Charles Sterni
November 12th, 2025 08:18 PM
Your appreciation for the knowledge and speed in response truly matters to me. I'm glad you found it easy to reach out with any questions. It's important to me that support is readily available for you throughout the process. Thank you for...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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