

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jeremy and team did an incredible job communicating with our client and making sure he understood everything in the process. They moved at a great pace and allowed us to close ahead of schedule! Thank you for the excellent service all the way...
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Same service each time.
Reply from Joe Kramer
June 20th, 2025 07:39 PM
Thank you Micah! To have one of the best realtors in OC continue to trust me with their clients, is a great privilege.
Timely,prompt, seamless execution of a transaction
Reply from Jesus Renteria
July 10th, 2025 02:22 PM
Thanks Elsa! Really appreciate the great review, its always a pleasure working with you and your team. Here's to many more closed deals in the future! :)
Charles was always available to answer questions and was a pleasure to work with
Reply from Charles Sterni
November 12th, 2025 08:15 PM
I'm grateful for your kind words. I’m pleased that I could be available to answer your questions and make the process enjoyable for you. Working with you was indeed a pleasure. Thank you for sharing your experience!
We were all the time in communication wiht Rosa Aguirre. She was there ready to answer any questions or concerns we had. She resolved any issues and helped us through all the process with the loan.
Jennifer was prompt in all her communications! she is easy to work with, very knowledgeabl, very courteous and extremely professional. A pure pleasure! Thank you!
Reply from Jennifer Patrick
May 23rd, 2025 05:29 PM
It is always pleasure working with you and your family! I appreciate your kind words. Thank you for your review!
Communication and Customer Service
Hard to find a lender for my clients particular transaction. It's nice to have a local lender to be able to handle that. Jamie was very helpful with all the questions my clients had for her. THANKS JAMIE!!!!!
What is there to say besides, Cynthia is fabulous. She's is my go to source for any and all information on lending and market trends. Her work ethic is legendary and her comunication is excellent.
Reply from Cynthia Holthouse
May 19th, 2025 09:42 PM
I'm thrilled to hear that you find me to be a reliable source for lending and market trends information. Your kind words about my work ethic and communication mean a lot. It has been a pleasure assisting you. Thank you for your wonderful feedback....
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Thank you for the professional and courteous service!
Reply from Charles Sterni
November 12th, 2025 08:16 PM
I'm grateful for your kind words and thrilled to hear that you appreciated the professional and courteous service. Your feedback is greatly valued. Thank you for taking the time to share your experience!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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