Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Home Office
Communication was the number one thing to me that sucked, and the fact that my questions were never properly answered. I felt rushed to sign everything without going over one paper no one never reviewed anything I was signing I was expected...
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Roseville
Roseville has received a review with 5 star rating from John K
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Concord
Concord has received a review with 5 star rating from Jay W
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Jane Doe
Updated Review - 5 starA couple of days after posting the review, Mason McDuffie reached out and provided me with an email to send my concerns to. I was lucky that John Meussner was one that handled my issue - his response was prompt and his...
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Reply from Owner
January 9th, 2026 09:40 AM
Thanks for taking the time to leave your feedback Wail. We appreciate your time and very sorry your experience wasn't the best. If you're open to it, please reach out to us at ***************** so we can discuss further and hopefully make things...
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Van Zannis
I’m always skeptical when my buyers come to me and have they’re own lenders BUT Van did not disappoint. He had great communication,experience, and exceeded my expectations. I would be more then happy to work with him again.
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Jane Doe
Knowledgeable and efficient. Great company to work with. Great experience.
Reply from Owner
January 9th, 2026 09:40 AM
Nice to hear. Thanks Heather!
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Debbie Sundlie
Although I haven’t met Debbie in person due to the Pandemic (Social Distancing), I already felt the sincerity on her voice as soon as I’ve spoke with her thru phone, It was the same feeling as when you first met a person. I can say It made...
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Steve Kent
Fast & Easy to follow, step by step guidance through the whole enjoyable experience!
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Debbie Sundlie
Debbie did a great job on our refinance. Everything was very smooth and professional.
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Jane Doe
Jane Doe has received a review with 5 star rating from William T
Reply from Owner
January 9th, 2026 09:40 AM
Thanks!
5771–5780 of 12209
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.