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Mason-McDuffie Mortgage in San Ramon, CA

Mason-McDuffie Mortgage, San Ramon, CA

San Ramon, CA
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At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
  • for
    Home Office
    Reviews From Previous Organization
    C
    Cedric L
    CHICO, CA
    Posted on December 17th, 2020 03:47 PM
    Shan is what and who made it great. She knows her stuff.
  • for
    Home Office
    Reviews From Previous Organization
    N
    Natalie W
    HAMILTON CITY, CA
    Posted on December 17th, 2020 03:35 PM
    Refinance was a long and drawn out process with poor communicaton. They repeatedly pushed back the close date. We felt like they had forgotten about us every time we contacted them. The process took 90+ days for a basic refinance.
  • for
    Home Office
    Reviews From Previous Organization
    J
    Joshua O
    HAMILTON CITY, CA
    Posted on December 17th, 2020 03:35 PM
    Communication was sparse, and I felt that I constantly had to prompt any update or action. The transaction took much longer than expected. Overall I feel that our refinance wasn’t given the attention it deserved. We were prompt in replying...
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  • for
    Debbie Sundlie
    Encompass
    J
    Jerome M
    Fairfield, CA
    Posted on December 17th, 2020 01:52 PM
    Debbie was awesome! She was efficient, reliable, available and always answered any questions we had. She made the transaction smooth and easy. She made it great experience for us as a first time homebuyers. I will highly recommend her to all...
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  • for
    Don Bartolomucci
    Encompass
    H
    Helen S
    Venetia, PA
    Posted on December 17th, 2020 01:04 PM
    Din was very patient and knowledgeable throughout this transaction. It was a tough one that went on for 6 months Never was he short nor did he want to throw in the towel He is a true professional!!!!
  • for
    Bill Smalley
    Encompass
    D
    Denise K
    Fresno, CA
    Posted on December 17th, 2020 12:38 PM
    Communication. Honestly & follow- up
  • for
    Seth Conley
    Encompass
    F
    Frantel C
    Tracy, CA
    Posted on December 17th, 2020 06:37 AM
    Seth is always there for us. Very informative and helpful.
  • for
    Jane Doe
    google
    L
    Latondra G
    Posted on December 17th, 2020 02:53 AM
    Jane Doe has received a review with 5 star rating from Latondra G
  • for
    Lynell Bevels
    Encompass
    L
    Latondra T
    Richmond, CA
    Posted on December 17th, 2020 02:52 AM
    Lynell was very warm, knowledgeable, provided excellent service, responding quickly and thoroughly to every question. I would enthusiastically recommend Lynell to my friends and family.
    Reply from Lynell Bevels
    December 22nd, 2021 02:03 AM
    You're too kind Latondra! Thank you, it was a pleasure working with you and Terry! Thanks for trusting me.
  • for
    Jamie Trimeloni
    Zillow
    K
    Kristin O
    Sonora, CA
    Posted on December 17th, 2020 12:00 AM
    Jamie made this entire process effortless. She was very knowledgeable and extremely attentive. I will recommend her to everyone I know. She was amazing. Thank you Jamie!
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    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1887

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.