

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Shan is what and who made it great. She knows her stuff.
Refinance was a long and drawn out process with poor communicaton. They repeatedly pushed back the close date. We felt like they had forgotten about us every time we contacted them. The process took 90+ days for a basic refinance.
Communication was sparse, and I felt that I constantly had to prompt any update or action. The transaction took much longer than expected. Overall I feel that our refinance wasn’t given the attention it deserved. We were prompt in replying...
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Debbie was awesome! She was efficient, reliable, available and always answered any questions we had. She made the transaction smooth and easy. She made it great experience for us as a first time homebuyers. I will highly recommend her to all...
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Din was very patient and knowledgeable throughout this transaction. It was a tough one that went on for 6 months
Never was he short nor did he want to throw in the towel
He is a true professional!!!!
Communication. Honestly & follow- up
Seth is always there for us. Very informative and helpful.
Jane Doe has received a review with 5 star rating from Latondra G
Lynell was very warm, knowledgeable, provided excellent service, responding quickly and thoroughly to every question. I would enthusiastically recommend Lynell to my friends and family.
Reply from Lynell Bevels
December 22nd, 2021 02:03 AM
You're too kind Latondra! Thank you, it was a pleasure working with you and Terry! Thanks for trusting me.
Jamie made this entire process effortless. She was very knowledgeable and extremely attentive. I will recommend her to everyone I know. She was amazing. Thank you Jamie!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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