Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Judy is very caring, organize, professional, supportive, honest and an amazing person! I thoroughly enjoyed every conversation and advice Judy gave us throughout the whole loan proces.!
Reply from Judy Bettencourt
December 3rd, 2025 03:50 PM
Thank you so much Shane. I really enjoyed our interactions. So happy for you and your family. Welcome Home!
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Steve Kent
Just very easy to work with and patient with us when asking for all of our information
Mike was amazing throughout the entire process super communicative, answered all of our questions and concerns . Guided us the entire way It couldn't have gone better would fullly recommend .
Reply from Michael McIntosh
December 15th, 2025 07:34 PM
Hi Justin, I'm humbled by your kind words. It was a pleasure working with you and Kelsey again, your repeat business and referrals are the greatest compliments that I could receive. I will continue to monitor your mortgage and alert you as...
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Our refi was super quick--start to finish in 2 weeks. Suzy was very knowledgeable and highly responsive to our questions. Mistakes (most of them mine) were caught and quickly corrected. Everyone was pleasant to deal with. What more can you...
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Reply from Suzy Dukelow
November 27th, 2025 05:55 PM
Thank you for your excellent review Mark. You are officially the fastest refi I have ever closed. Everyone was pleasant, especially you and Bev. It has been a pleasure to help you. Happy Thanksgiving. Suzy
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Fallbrook
Our refi was super quick--start to finish in 2 weeks. Suzy was very knowledgeable and highly responsive to our questions. Mistakes (most of them mine) were caught and quickly corrected. Everyone was pleasant to deal with. What more can you...
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Reply from Owner
December 5th, 2025 12:00 AM
Thanks for the great feedback, Mark! We appreciate you! :)
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Steve Kent
Steve did a great job with a complicated loan. Got it done within our timeline and clearly communicated throughout the process. Thanks Steve, great work!
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The ongoing communication with Matt and his wonderful personality made it a great experience. Will only work with him, awesome job in getting it done.
Reply from Matt Miller
January 6th, 2026 09:30 PM
You are the best! thank you for your kind review and look forward to our next one together.
Cynthia made the whole experience a pleasant one! From start to finish, the communication and follow up exceeded my demanding expectations.
Reply from Cynthia Holthouse
January 13th, 2026 09:00 PM
Jackie, it's gratifying to know that the experience was pleasant for you. Providing strong communication and follow-up is important to me, so I'm pleased to hear it met your expectations. Thank you for your kind words, and for choosing to work...
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Dave Heard was so helpful!!
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Dave is knowledgeable, helpful and heads off problems before they happen. Transaction goes smoothly every time.
But, I don't like surveys. (:
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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