Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Ken went above and beyond. This survey should say excellent not just great
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Erica Reno
Erica and John were absolutely amazing and made our home purchase so easy. Erica took the time to go over a document with me, she was very professional and courteous. We are so pleased, and this is our second transaction with this dynamic duo....
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Excellent service as usual!!!😃
Reply from Suzy Dukelow
September 27th, 2023 03:14 AM
Chris,
Thank you for the excellent review. It is always a pleasure to work with you. Merry Christmas!
Suzy
Jennifer was friendly and professional and prompt at responding to our questions.
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Abdi Mohammadian
Abdi always kept us informed about progress of our loan and answered all of our questions promptly.
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Jane Doe
Refinanced my mortgage with these guys...all was fine until all the signatures were complete, they then sold it to another provider with some past questionable reviews. Beware if you decide to do business with them!
Reply from Owner
January 9th, 2026 09:38 AM
Hi Dennis. We're glad you had a great experience with MasonMac. If you've had issues with your loan servicer, we'd be happy to look into them and see if we can help (although, loan servicers are separate companies entirely, we're happy to help...
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Rosa Aguirre
Very knowledgeable, professional and attentive
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Bill Smalley
Bill is very communicative throughout the process and is extremely knowledgeable. He does a great job of managing our expectations and making sure we're prepared ensuring the process went smoothly.
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Bill Smalley
Bill is thorough, attentive, and accessible. He is the best and if I could I would ONLY work with him. He makes sure everything is done correctly the first time and delivers a very smooth process
Suzanne ha a great attitude and is a pleasure to work with
3681–3690 of 14875
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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