Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Rosa Aguirre
More communication with people and service a little faster !! Rosa was cool and respecful thou
Judy was AMAZING! Knowledgeable, patient, and professional! She guided me every step of the way and made sure I understood the process. Thank you, thank you, THANK YOU!!!
Reply from Judy Bettencourt
March 4th, 2026 08:47 PM
Thank you Ashley. It was a pleasure working with you.
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Customer service!
Reply from Dan Daniel
February 17th, 2026 09:03 PM
Noelle,
It was great meeting you and working with you!!!
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Salinas
Customer service excellence.
Reply from Owner
March 2nd, 2026 12:00 AM
Thanks, Noelle! :)
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Tom is extremely knowledgeable and very personable. We absolutely enjoyed every bit of the process because Tom made it so easy!
Reply from Tom Engwer
February 13th, 2026 07:44 PM
Thanks for the nice review, Jill, it's appreciated. It was great working with you and Nancy and I'm excited for you both. Now, let the work begin!!! All the best in your new home.
Gregg is amazing! 6 Stars!
Reply from Gregg Anderson
February 11th, 2026 02:32 AM
Thanks for the awesome review Spencer, we did it again! Another happy client. Always a pleasure to work with you!
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Tom was always accessible. Pointed out things we may not have considered, as well as what to expect. I will continue to use him for my future lending needs and will recommend him to everyone I know. Thanks for everything, Tom!Nancy and Jill...
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Reply from Tom Engwer
February 10th, 2026 06:32 PM
Nancy and Jill,
Thanks so much for the wonderful review. It was great working with both of you and wish you all the best in your new home!
Gregg was very fast with communications and getting my questions answered. He was able to quickly get me pre approved and a great rate and was great to work with along the way.
Reply from Gregg Anderson
February 10th, 2026 09:17 PM
I appreciate your feedback, Ryan! It's good to know that my responsiveness and efforts to secure a great rate made a positive impact on your experience. It was a pleasure working with you, and if you need anything further or have questions...
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Cynthia stayed on top of all the transactions and gave me regular updates.
Reply from Cynthia Holthouse
February 17th, 2026 08:52 PM
Kathleen, thank you for sharing your experience with me. I'm glad to hear that you felt well-informed with the updates throughout the process. It’s great to know that I could provide clarity along the way. Feel free to reach out if you need...
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It was all completed in a timely fashion
341–350 of 14871
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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