

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jerry made this entire process comfortable .
Tiffani always had time for m3 and my client, never treated us like we were annoying her and answered all questions promptly.
Our experience was GREAT because Jennifer kept us informed and educated us on every step of the process. Jennifer was also very professional, approachable, responsive, patient, enthusiastic, and incredible pleasant even during stressful situations....
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Reply from Jennifer Mize
September 27th, 2023 03:14 AM
Thank you Joe for the kind words! I strive to make this process as clear and calm as possible since I know it can be very complicated and stressful. I am thrilled for you and your family as you move into your beautiful new home.
She is very knowledgeable in home mortgage and willing take extra effort to ensure great customer service.
Seth goes way above and beyond to ensure his clients are getting the best education and best rates. I learn so much from him! He even educated and empowered me to begin my real estate investing journey! I’ve worked with a lot of different lenders...
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Reply from Seth Conley "Mortgage Seth" NMLS #1...
April 27th, 2022 04:03 AM
Thanks for your kind words. It is a pleasure to work with you and your clients. :)
Tom, David and Jaime were super helpful and always available to answer questions. As first time homebuyers they made a confusing process as simple as possible and walked us through the whole way. Can’t say enough good things about them, thanks...
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Cindy was an absolute godsend! Please know, that it not said lightly. Between her knowledge, calm and reassuring demeanor, attention to detail, willingness to find any answers we needed, and ability to make the entire process feel completely...
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Reply from Cindy Kemp
March 15th, 2022 11:33 PM
Nicole - I was honored to be part of the transaction to help you with your refinance. You were a pleasure to work with throughout the process. Thank you for the wonderful, heartful words.
Tom is the best! Always close on time and is a seamless process.
Reply from Tom Engwer
September 27th, 2023 03:14 AM
Debbie,
Thanks for the nice review, it's appreciated. Congrats I the new home, I wish you all the best in it!!!
We were happy with the fast service and it was easier then we thought, thank you for everything
Cindy was extremely helpful when we had any questions about the various options and decisions we chose. She was timely with information, and gave us great instruction on how to complete the process. This is the second time I’ve gone through...
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Reply from Cindy Kemp
March 11th, 2022 01:46 AM
Repeat customers. That's the best thank you I could ask for! You both were awesome to work with and look forward to future transactions with you.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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