

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
We enjoyed working with Mike. He is very professional and has great communication. All in all a very stress free experience.
Reply from Michael McIntosh
March 10th, 2026 10:41 PM
Hi Jerry and Charmi, thank you for your kind words. I want to thank you for entrusting me with your real estate financing needs over the last 20 years. I appreciate your loyalty and it has always a pleasure working with you. I will continue...
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Michael was very easy to work with. He is a great communicator and very responsive.
Reply from Michael McIntosh
March 10th, 2026 08:32 PM
Thank you for your kind words, Carrie.
It was a pleasure working with you, Jerry and Charmi.
I look forward to working with you and your clients in the future!
Warmest regards,
Mike
Suzanne did an amazing job handling the loan for our clients. She was incredibly quick, communicated clearly throughout the entire process, and made everything feel seamless from start to finish. Transactions always run smoothly when working...
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Suzanne was absolutely amazing! She made the process seamles, explained everything in detail and made things so easy to understand. We really appreciate everything she did for us and helping us get our loan!
We got the pleasure of working with Suzanne and she was just amazing. She took her time explaining everything to us so that we understood and knew exactly what was going on with our loan, and was with us every step of the way! So thankful for...
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Reply from Owner
April 2nd, 2026 12:00 AM
Thanks for the great review, Shannon! We appreciate you! :)
There were a couple items that I was sure how to address but Tom did a great job walking me through them.
Reply from Tom Engwer
March 9th, 2026 05:01 PM
Thanks for the nice review, Sarah, it's appreciated. Always great working with you and Nick.
Jennifer goes above and beyond to get everything that is needed to move the transaction along quickly and smoothly. She communicates well and keeps us informed on a routine basis.
Reply from Jennifer Patrick
March 9th, 2026 04:29 PM
Thank you for trusting me with your loan needs. Looking forward to working with you in the future.
From start to finish our experience with Charles was simple. He explained every detail, we benefited from his expertise. We are so thankful for all his hard work. I completely recommend him.
Kathy was great. She was super communicative and helped us right away with any questions that we had always responded very promptly highly recommend.
Reply from Owner
March 11th, 2026 12:00 AM
Thanks for the great review, Weller! :)
Charles was very knowledgeable and he made our experience working with him very pleasant for me and my wife ! He was able to explained every step all the way in a way that was easy to understand and pleasant.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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