Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Attentiveness and explanations
Reply from Jennifer Mize
September 27th, 2023 03:14 AM
Thanks Lauren! I'm glad you had a good experience, it is important to get all the answers you need as you go through the loan process. Congrats on your new home!
Jennifer understood all our needs, and she helped us with in every way to achieved our goals! Thks again. Sady.
Reply from Jennifer Mize
September 27th, 2023 03:14 AM
Thank you Sady! I'm thrilled to have helped you so you could purchase your beautiful new home!
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Tom always kept us informed and updated, so there were no surprises!
Thanks for your excellent customer service!
Reply from Tom Engwer
September 27th, 2023 03:14 AM
Louise, thanks for the nice review. It was a pleasure working with you and Bill.
Judy was so knowledgeable and helped us through every step of the home buying experience. She always returned calls and was easy to get a hold of. We are so happy with the service we received.
Reply from Judy Bettencourt
September 27th, 2023 03:14 AM
One of my favorite things is to help first time homebuyers. You were an absolute pleasure to work with. Congratulations on the purchase of your first home. Welcome Home!
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Seth Conley
Seth was absolutely fantastic in every way. From the first day to the last, he was always there to help with any questions or concerns throughout the home buying process. My situation was unique and I’m sure quite difficult, but Seth handled...
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Reply from Owner
July 9th, 2022 04:03 AM
Thanks so much Danny!!! So happy for your new home purchase. Congratulations.
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Rosa Aguirre
Rosa is very knowledgeable and pleasant to work with.
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Home Office
Shan is very proficient and goes after it, I could always count on her to get the job done and she keep me in the line of communication.
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Tom kept me updated on next steps and provided a smooth seeming experience for what I know to be a complicated process of a reverse mortgage.
Excellent customer service!
Reply from Tom Engwer
September 27th, 2023 03:14 AM
Bill, it was a pleasure working with you and Louise on your reverse mortgage. I appreciate your patience with the process. Happy retirement to you.
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Emily Choi
Emily Choi had consistent communication through out the process. It was a delight working with her, and I will refer business to her as needed. Thanks, Emily!
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Good , took care of transaction in timely manner.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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