Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Home Office
Shan does a good job of educating the buyers and keeping in touch with everyone. I know when I refer clients to her that the deal will get done!
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Mason-McDuffie Mortgage
Micah is outstanding in all qualities. She is responsive, attentive, proactive, creative, and knows her business in and out. If you need any type of loan, look no further. Micah is a rock star. I cannot express how grateful we are to have closed...
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Home Office
Shan was very organized and had my clients file in order before issuing a Pre-Approval letter and kept the file current throughout the time frame needed to close the escrow.
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Rosa Aguirre
Improved Communication
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Connie Wilkinson
Easy, breezy, thanks.
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Rosa Aguirre
The loan officer (Rosa) did not communicate -- she did not answer her phone/vmails, return texts or emails when we were attempting to get a status on the loan closing. We were within 2 or 3 days of closing and she knew there was an issue w/...
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Reply from Mason-McDuffie Mortgage
September 27th, 2023 03:14 AM
Hi Lyn, we're sorry to read that you didn't have a great experience - you can see that's the exception to the rule for loans at MasonMac based on our other reviews. We'll review things internally and see what we can do to ensure a 5 star experience...
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The Tom Parke Mortgage Team
Tom Parke and team are exceptional! Thank you for the incredible experience and bringing us to the finish line!
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Connie Wilkinson
It was easy to communicate with Connie throughout the process.
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Sacramento
Closed early
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Seth Conley
Seth was very helpful throughout the entire process.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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