

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Your quick knowledgeable response to questions and solutions
Very helpful and made the process as easy as it could be.
Reply from Tom Engwer
September 27th, 2023 03:14 AM
Joyce, thanks for the nice review. It was a pleasure working with you, and thank you for your business.
Dave always keeps me informed and works very well with my clients. My go to Lender for 40 years.
Communication was excellent and often. We always knew where we stood, what was needed, and got our questions answered quickly. Easy online signing for many documents. Easy to work with in general and for scheduling closings.
Tom did a wonderful job of walking us through the financing side of purchasing our first home. Every step of the way he did a great job of explaining what was needed, as well as what to expect in future steps. He was always available when we...
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Reply from Tom Engwer
September 27th, 2023 03:14 AM
Tony, thanks for the wonderful review. It was a pleasure working with you and Tricia. Thanks for allowing me to assist you in purchasing your first home, it was great working with you both. All the best in your new home.
A pleasant process every step of the way. We never had any doubt that we weren't in the best of hands. We were guided through this complicated financing process every step of the way. Tom did an amazing job and when we're looking to refinance/purchase...
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Reply from Owner
October 9th, 2023 12:00 AM
Really happy everything went well, Paul! We humbly agree, Tom is awesome. Thanks for the kind words : )
Micah made this whole process extremely easy and smooth. Any questions I had to her, she was quick with a response. Any questions understating rates, locks, points, the process, she was very quick to respond. Everything she needed from me she...
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Quick responses, transparency, and experience!
Everything was fine
It was a pleasure working with Don. It is rare to experience a seamless transaction, but in this instance Don and his team worked diligently to ensure all phases of the process were met and completed expeditiously. Communications were excellent...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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