Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Steve Kent
Steve was always available for questions and made the whole experience very easy. He helped make sure we stayed on time and kept the stress level down the entire time.
Suzanne is amazing!! I can't believe how fast she got things done. Everything was smooth and efficient and I was never left wondering what was going on. Suzanne made sure I knew what was going on at every step and more importantly, made sure...
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Phil Ybarra
Regular cLear and on-topic communication. Phil uderstamds busy working people and he didn’t make me feel badly about needing reminders. He was always positive and accommodated to the Merida of communication that with best for me, text and email....
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Jennifer was amazing to work with! She is very knowledgeable and helpful. She is a great communicator, with us every step of the way. Couldn't have asked for a better experience.
Reply from Jennifer Mize
September 27th, 2023 03:14 AM
Congratulations on your new home! I am thrilled that the whole experience went so well for you. This is a big purchase and it is important that you know what is happening as we go through it together. All the best to you and your family!
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Suzy was in constant communication and we felt like she had our best interest every step of the way.
Reply from Suzy Dukelow
September 27th, 2023 03:14 AM
Renzo, What a roller coaster ride we have been on these past several months. I am so happy that we got the escrow closed on this wonderful house for you. I wish you many years of happiness in your new home. Also, let's keep our eye on the rates...
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Michael Colyer
Attention to detail, timely communication, ability to meet contract requirements
Reply from Michael Colyer
August 31st, 2022 04:59 PM
Just saw this. Thanks so much :0). Love those guys and working with you sister
Jerry was helpful through the whole process.
Every step of the process was well explained.
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Ken is very easy to work with and works hard to make sure the transactions close!
Reply from Ken Yoder
September 27th, 2023 03:14 AM
Jennifer,
You are one of the most ethical realtors I know. I love teaming with you and helping these First Time Buyers being
successful in purchasing a home!!!
He did a great job, he just needs to answer his phone and have better communication
Reply from Jerry Hernandez
September 27th, 2023 03:14 AM
Thank you for your business Beto, sorry we couldn't move fast enough when the required repairs were completed to your listing. I understand it took time to get the repairs done before we could start the appraisal. We can not change basic lending...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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