

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Nathan Cousins was super thorough on explaining what everything meant! Very personable as well. We thought the milestone videos were fun, too. :)
Reply from Owner
January 9th, 2026 09:33 AM
Nice to hear! We love their videos too : ) Thanks so much for your great review. We appreciate you!
Tom is so helpful. He made everything easy.
Reply from Tom Engwer
January 18th, 2024 10:30 PM
Thank you Elizabeth for the kind review. It was a pleasure working with you and Chuck on your refinance. I wish you well in your new home!!!
Excellent service.
Reply from Owner
January 9th, 2026 09:33 AM
Thanks! : )
In a time pinch situation, Jamie came through with professionalism and flying colors. Highly recommend.
Reply from Owner
January 9th, 2026 09:33 AM
Great to hear! Glad everything worked out so well. Thanks for the kind words. We really appreciate you! : )
Concord has received a review with 5 star rating from Marina T
Reply from Owner
October 8th, 2024 12:00 AM
Thanks, Marina!
Excellent and honest communication and coordination
Reply from Owner
January 9th, 2026 09:33 AM
Great to hear, James. Thanks so much : )
Jane Doe has received a review with 5 star rating from Lori G
Reply from Owner
January 9th, 2026 09:33 AM
Thanks, Lori! :)
Dave is a good guy and professional but there seemed to be a lot of last minute admin requests and re-sending of previous paperwork. Also the house appraisal was very fast and came in $50K under what was expected. But the deal still went through...
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Jane Doe has received a review with 5 star rating from Jing H
Reply from Owner
January 9th, 2026 09:33 AM
Thanks, Jing!
Judy was very responsive and informative anytime we reached out to her. She made this very important transaction less stressful with her attention and knowledge.
Reply from Judy Bettencourt
January 16th, 2024 09:57 PM
It was a pleasure working with you and Anne. Enjoy your new mountain home.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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