Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Gregg was on top of everything and ready to get the job done. Always available and communicated very well.
Reply from Gregg Anderson
May 8th, 2024 10:17 PM
Thank you for the awesome review Nathan! It was my pleasure to help you and Brianna with your first home. Welcome to home ownership!
for
Jennifer Patrick
Jennifer was patient and amazing with our strange situations.
Reply from Jennifer Patrick
April 10th, 2024 04:17 PM
I am so happy for your family! We for sure had some hurdles and I appreciate your help in overcoming them. Enjoy your wonderful new home. Do not hesitate to reach out if you have any future needs!
for
Sacramento
Sacramento has received a review with 5 star rating from Jill C
Reply from Owner
October 8th, 2024 12:00 AM
Thanks, Jill!
for
Jane Doe
Jane Doe has received a review with 5 star rating from Mark O
Reply from Owner
January 9th, 2026 09:43 AM
Thanks for the awesome review, Mark! :)
Jennifer was very efficient, responsive, and helpful in getting my clients ready for their purchase. She is definitely going to get more business from me!
Reply from Jennifer Mize
April 9th, 2024 10:33 PM
Thank you Mark! I can say the same thing about you! Getting our clients into contract for their beautiful new home in Contra Costa County is a huge accomplishment. Helping them to closing on their home with as little stress as possible was...
read more
for
Jane Doe
Excellent communication through out the transaction. David responds quickly to phone calls and texts, which definitely helps things run more smoothly. Communication was a strength, and was definitely superior to some others in his field!
Reply from Owner
January 9th, 2026 09:42 AM
So great to hear, Richard! Excellent communication and one on one service is what we strive for (along with a smooth closing experience :) ) We appreciate you!
The buyers were stressed out. They had to make multiple trips to sign loan docs and the loan funded later than planned. Close of escrow date slipped. I’m not sure if your office could have done anything differently to avoid the situation, but...
read more
Reply from Cynthia Holthouse
April 9th, 2024 12:37 AM
Thank you, Amy, for taking the time to share your feedback. I sincerely apologize for any stress caused during the loan process. It's our goal at Mason-McDuffie Mortgage to provide a smooth, efficient experience and I regret that we fell short...
read more
Great communication throughout the transaction. Went above and beyond and reached out to LA we submitted an offer to to confirm my clients strong financing. Over communicative if anything came up to keep me aware of the things I needed to know....
read more
Reply from Gregg Anderson
May 8th, 2024 10:18 PM
Thank you for the 5-star review Mitchel! I really enjoyed working with you and I'm looking forward to more in the near future!
for
Dave and Amanda made everything so easy. There was fantastic communication and it so stress free. Would never go to anyone else. After closing we both remarked at how easy and fast everything was. Thank you so much!!
for
Amanda McCandless
Amanda is always available even if she is super busy. She answers the phone but if she can't for some reason, she calls back immediately. A lost art in today's business world. She keeps me informed constantly but only as necessary. Processed...
read more
Reply from Amanda McCandless
September 12th, 2024 08:41 PM
Thank you Grady!
1391–1400 of 14872
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.