Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jerry, Explain the process to the client from start to finish and guide them to the process. Make this transition smooth start from finish.
Reply from Jerry Hernandez
September 9th, 2024 09:19 PM
Thank you for your recommendations. I can not control 3rd party vendors which are part of the purchase transaction. Sadly their actions will affect everyone involved but I very happy the deal closed and the borrower invited us for BBQ as show...
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Matt’s exceptional communication and expertise made the experience outstanding for both me and my client. His prompt and thorough assistance addressed all our questions. I highly recommend Matt to everyone I know.
Reply from Matt Miller
November 12th, 2024 07:16 PM
Thank you David! Working with you on Chris' purchase was a pleasure. David is a great Realtor that works for an in the best interest of his clients. He listens, prioritizes their needs, and is available.
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It was a great experience buying my home. Matt was a great listener. He made me feel as if I were his only client. When there were snags in the process, he remained calm and was a great problem solver. He really know his business. I would recommend...
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Matt went above and beyond in our transaction. He treats everyone involved with much respect and has strong communication and knowledge in the industry, I will be working with him again!
Reply from Matt Miller
December 10th, 2024 07:51 PM
Love working with great agents and helping find the right product to fit our client's needs.
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Don Bartolomucci
Don ensured our client was ready to go. Our closing funded days before.
Reply from Don Bartolomucci
September 6th, 2024 12:46 PM
Larisa, thanks to your assistance we were able to make another Happy Homeowner!
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Charles Sterni
Charles was very professional yet personable. He always answered any questions we had in a timely manner and made the whole process easy!
Reply from Charles Sterni
January 3rd, 2025 06:25 PM
I'm thrilled to hear that you had a positive experience with the mortgage process, Max. Ensuring your questions are answered promptly and making the process smooth is paramount for me. Thank you for your 5-star rating and review. I'm here to...
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Karla Legas
Professional and great knowledge
Reply from Karla Legas
October 17th, 2024 04:41 PM
Always a pleasure working with you :)
Judy really took the time to follow through and communicate well. She was detailed, thorough, and proactive.
Reply from Judy Bettencourt
September 3rd, 2024 09:21 PM
It was a pleasure working with you, Emily. Enjoy your new home.
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Joe Kramer
Absolutely fantastic communication
Fast service & clear communication for my clients
His suggestion of winning tactics to get offer accepted
I can count on his wealth of knowledge & experience
Always great to work with you, Joe!
Reply from Joe Kramer
June 20th, 2025 07:44 PM
Kaoru, as always, it was a pleasure working with you again. Thank you for trusting me with your clients.
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Joe Kramer
Joe was very responsive and always kept communicating with me and explaining the process and issues. Best quality service. Recommend strongly and will use him for refi's.
Reply from Joe Kramer
June 20th, 2025 07:44 PM
Thank you Richard. It was a pleasure working with you!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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