

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Excelente service and experience. They answered all my questions at all times.
As a first time home buyer, choosing Nikki was one of the best decision that we made. She was very patient in answering all our questions. One important thing for us was she made us feel so comfortable in talking to her that you wouldn’t really...
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Reply from Owner
October 10th, 2024 03:48 AM
So great to hear, Joy! Sending a BIG CONGRATS on your first home! You did it! We appreciate you.
We were glad for Dave's expertise in our lengthy escrow transaction.
Steve was quick to respond on any questions that I had and took immediate action when required making the process smooth for me. He was great with coordinating with the other partners involved - seller, title company, etc.
Reply from Steve Kent
November 4th, 2024 04:09 PM
Thank you again, Santosh!
The customer service. The people who recommended to help me with process. It was stress free process. Everything was on a timely basis. I'm very grateful to all of you.
Reply from Charles Sterni
January 3rd, 2025 06:19 PM
I'm so glad to hear that you found our process stress-free and timely, Paulette. I'm truly grateful for your kind words and the high rating. Please don't hesitate to reach out if you ever need anything in the future. Thank you for choosing...
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Dave made our home buying experience informative and smooth. As a realtor and parent of one of the buyers, he handled the transaction with great care and expertise from every angle. Dave excels in the gift of communication and was accessible...
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My family and I had an amazing experience working with Marylou in securing our home loan! As someone who is new to this process, Marylou walked me through everything and was always available to answer any questions I had. She was on top of...
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Reply from Owner
October 6th, 2025 12:00 AM
Thank you so much for such a beautiful review Azaleia!!
Jennifer made it great. Always a great communicator
Reply from Jennifer Patrick
October 22nd, 2024 01:58 PM
Thanks Chris! It's always a pleasure working with you and your clients. Looking forward to our next one.
April was fantastic throughout the entirety of my transaction. Her knowledge and experience was obvious from the start. Every step of the way she kept me informed and took the time to explain things in detail. And that was just from my experience....
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Reply from Owner
January 9th, 2026 09:44 AM
So great to hear, Lyndsey! We humbly agree, April is amazing at educating her clients and working through what can be a challenging process. CONGRATS on your new home! We appreciate you!
ROSA WAS VERY HELPFUL AND VERY ATTENTIVE TO ALL OF OUR NEEDS THANK YOU FOR ALL OF YOUR HELP.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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