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Luminate Bank - Naples, FL
Naples, FL
At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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Apex made buying our first home incredible easily. The processes was very smooth and we were walked through all of the steps and given time to ask questions.
Reply from Scott Rosenthal
December 11th, 2024 04:23 PM
That's what we like to hear! Thank you so much Staci - your review means a lot to us! We hope you're loving every second of being a new homeowner and we hope you make many great memories there for years to come! Thanks again!
Everyone answered our questions with great detail.
Reply from Scott Rosenthal
December 11th, 2024 04:23 PM
We strive to give the best customer service around, so we greatly appreciate your 5 star review Yohance :-)
Communication. Every single person took the time to explain and answer any questions we had. Scott was amazing at the beginning laying out the different loan options and what would be the best fit for us. The whole team was wonderful!
Reply from Scott Rosenthal
December 11th, 2024 04:23 PM
Communication is KEY for us! Thank you so much for the kind words Meredith. It was such a pleasure getting to work with you and we appreciate your time in writing such a great review!
Scott has answered all my questions about this process. Being our 1st time home buyers he is making it alot less stressful, and explains things to us so we understand them. Bridget is doing great as well, and encourages us to email her with...
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Scott and Kait responded to all of our messages in a timely manner and were hugely helpful in this process. It took 18 months for an offer to be accepted, and they were just as responsive in month 18 as they were in month 1.
Scott and Brittney sent loan status updates throughout the process, were easily accessible when we needed them and closed on time. They are a true testament of what concierge service in a competitive industry means. I will recommend them anytime....
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The process is very easy and we have help every step of the way if we ever have any questions.
It was always easy to get in touch with Scott when we had questions. He was helpful, and friendly. Working with him made the process of getting a loan feel much less overwhelming.
Reply from Scott Rosenthal
December 11th, 2024 04:22 PM
We are so glad to hear we were able to make the homebuying process less overwhelming for you Megan - that's our goal! We appreciate your 5 star review and kind words. We hope you're still loving your new home :-)
Communication and Teamwork
Reply from Scott Rosenthal
December 11th, 2024 04:22 PM
You're the man Billy! Thank you so much for the 5 stars! It's always an honor getting to work with you!
Excellent customer service throughout my loan process !! I recommend everyone who is looking to buy a house call Apex Home Loans !!
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About
At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Pacific Standard Time (PST)
Disclaimer
Luminate Bank is an Equal Housing Lender | Member FDIC
Luminate Bank | NMLS ID #1281698
2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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