

Kentucky, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
With this being my first home, Bryan made the process so smooth! Bryan is so personable & easy to communicate with. No matter the question or time of day, Bryan would always answer and/or find answers. Could not recommend him enough!
They made my processes easy a quick. It is stressful at times but they hold my hands the whole time and never let me give up
Reply from Owner
May 30th, 2023 08:54 PM
Dear Jasmin,Thank you for your five-star review! We are thrilled to hear that we made the process easy and stress-free for you. Our team is dedicated to holding your hand through every step of the way and ensuring that you never give up. Best...
read more
You guys did a great job keep up the good work. I wouldn’t change anything Alana was awesome and the whole crew
Chris is fantastic- he really goes above and beyond for his clients. He is extremely knowledgeable about rates and the mortgage process. He is patient and kind. I am thankful I had the opportunity to work with him.
Reply from Owner
May 30th, 2023 09:08 PM
Greetings Katherine! We're thrilled to hear that Chris exceeded your expectations and provided you with exceptional service throughout the mortgage process. Thank you for taking the time to share your positive experience with us. We truly value...
read more
Everything was very efficient and went exceptionally well.
I have worked with Ruoff on a one refi and one new home purchase. Both times they’ve been trusted advisors throughout the process. Kyle was highly responsive and answered all my questions so I showed to closing ready and informed.
Reply from Owner
May 23rd, 2023 07:52 PM
Dear Meredith,Thank you for taking the time to share your positive experience working with us at Ruoff Mortgage. We're thrilled to hear that our team was able to serve as trusted advisors during both your refi and new home purchase. Kyle is...
read more
Kyle was very knowledgeable and responsive. He answered all of the questions and guided me throughout the process.
I felt like there were several people at Ti
Was asking for the same things. And as late as the day of the closing my wife was getting questions about employment verification. Just seemed a little disjointed at times.
Reply from Anna Pitcock
April 23rd, 2024 03:09 PM
I appreciate your valuable feedback, James. It's great to know that you rated our services highly, and I apologize if any part of the process felt disjointed. Our team at Ruoff Mortgage is committed to providing a seamless experience, and your...
read more
Everything was great!
Fantastic communication! Got me closed in no time!
Reply from Owner
May 23rd, 2023 01:42 PM
Greetings Rico! On behalf of Ruoff Mortgage, thank you for your kind words! We pride ourselves on our communication and efficiency, and we're thrilled that your experience with us was fantastic.
801–810 of 1320
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us