Kentucky, Fort Wayne, IN

Fort Wayne, IN

4.94

(1,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(1,320)

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5 Star

97%

4 Star

3 Star

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1 Star

Ruoff Mortgage - Louisville has received a review with 5 star rating from Zachary W

Reply from Owner

March 28th, 2024 04:25 PM

Hi, Zachary. Thank you for taking the time to rate us!

Anna was beyond great! We have no words. She was so personable, thorough, and just an overall amazing person. She explained the entire process to us and we really did not have surprised or any hiccups through our process. Thank you for making...

Reply from Anna Pitcock

April 23rd, 2024 02:30 PM

I’m overjoyed to hear such wonderful feedback, Jennifer! It was my absolute pleasure to guide you through the process and ensure everything went smoothly. Your kind words really made my day. I'm committed to providing the best experience possible...

Ruoff Mortgage - Louisville East has received a review with 5 star rating from Jennifer S ( S

Reply from Owner

March 28th, 2024 03:25 PM

Hi, Jennifer. Thank you very much for your rating! We are glad you had a pleasant experience.

I had a great process with Ruoff Mortgage especially with my loan officer Jen. I will recommend everyone who is searching for a house to go through Ruoff Mortgage Company!

Reply from Owner

March 27th, 2024 06:10 PM

hello Delisa. We're thrilled to hear you had a great experience with Ruoff Mortgage, especially with your loan officer, Jen! Thank you so much for the fantastic 5-star review! Recommending Ruoff to others is the highest compliment we can receive,...

Everyone was kind and quick to respond!

Reply from Brad Howard | NMLS# 842707 | Ruoff ...

April 10th, 2024 06:09 PM

I'm delighted to hear about your positive experience, Zoe. The team at Ruoff Mortgage and I always aim to provide quick and responsive service. Your review is much appreciated and I look forward to assisting you again in the future. Thank you...

Wonderful experience with Ruoff and Lee Ann! My son has used Ruoff twice and was also very pleased with the service. Would definitely recommend for your mortgage needs!

Reply from Owner

March 27th, 2024 06:15 PM

Hi Lisa. Thank you so much for the fantastic 5-star review! We're delighted to hear you had a wonderful experience with Ruoff Mortgage, especially with Lee Ann. It's always rewarding to hear positive experiences passed down through families....

Ms. Onan was on top of my preauthorization. She kept me as a priority. She was professional in her interactions and very personable. I would recommend her again and again.

Reply from Owner

March 25th, 2024 05:43 PM

Hi Amy. We're so glad to hear about your positive experience with Lisa (Ms. O'Nan)! Her dedication to keeping you informed and prioritized throughout the pre-authorization process is truly commendable. Thank you for recognizing her professionalism...

The whole process from start to finish was very well explained, I received daily updates from my mortgage officer, and the technology used made signing, uploaded documents, etc.., very simple and easy to do. Overall, my experience was amazing!...

Reply from Anna Pitcock

April 23rd, 2024 02:31 PM

I'm truly grateful for your kind words, Bailey. It's delightful to know that the service provided met your expectations and that the technology made the process easier for you. It was my pleasure to guide you through the mortgage process and...

It was very easy and simplified. We were told exactly what to do and when to do it.

Reply from Anna Pitcock

April 23rd, 2024 02:31 PM

I'm delighted to hear that you found the process easy and simplified, Devin. It's always rewarding to know that my guidance was helpful in making your experience with Ruoff Mortgage a smooth one. Thank you for your kind words and your excellent...

Ruoff Mortgage - Louisville East has received a review with 5 star rating from Shae B

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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