Kentucky, Fort Wayne, IN

Fort Wayne, IN

4.94

(1,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

9 AM to 5 PM

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4.94

(1,320)

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5 Star

97%

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Keeping us informed. The silence between lender and buyer can be stressful when such things as appraisals are being done. We were kept informed the whole process.

Reply from Lisa O'Nan

December 2nd, 2025 06:51 PM

It's important to me that you're kept informed throughout the process, especially during potentially stressful times like appraisals. I'm glad I could help ease some of that stress for you, Christopher. Thank you for sharing your experience...

Racee recently was the lender for a buyer who was purchasing one of my listings. She was professional, timely, and very communicative with me as the listing agent. What I appreciated most in this scenario was that she had already underwritten...

Reply from Owner

December 1st, 2025 07:34 PM

Charles, thank you for sharing your thoughts. I appreciate your recognition of the professionalism and communication throughout the process. Making sure everything is smoothly underwritten beforehand is key to avoiding surprises, so it's rewarding...

Communication and response time

Reply from Anna Pitcock

November 24th, 2025 04:07 PM

I'm glad to hear that you appreciated the communication and response time, James. It means a lot to me that I could meet your expectations in these areas. If there's anything else I can assist you with, please don't hesitate to reach out.

I could not be happier that I went with Racee Greene at Ruoff Mortgage for my home loan officer. She was knowledgeable, friendly, empathetic, and super responsive. I came to her incredibly stressed and tentative about the decision and process...

Reply from Owner

December 1st, 2025 07:35 PM

It's truly rewarding to know that I could help ease your stress, Rachel, and guide you through the home-buying process. Your kind words about my responsiveness and the personal support provided mean a great deal. I'm glad that the journey felt...

Racee made the process easy from start to finish. She was a pleasure to work with.

Reply from Racee Greene, Ruoff Mortgage

November 13th, 2025 04:50 PM

It's great to know that you found the process easy from start to finish, Rachel. I'm pleased that working together was a positive experience. If there's anything more I can assist you with, feel free to get in touch. Thank you for your feedback!...

Racee with Ruoff Mortgage company was wonderful to work with! She made our mortgage process so easy for us. She kept us updated throughout the entire process. Even while she was on vacation, her supervisor stepped in very quickly and got our...

Reply from Owner

November 13th, 2025 04:50 PM

I'm pleased to hear that your mortgage process went smoothly, Macie. Keeping you updated and ensuring everything was on track, even while I was away, is important to me. It's great to know that my team could provide support when needed. Thank...

was very pleased with Racee I would recommend her to anyone

Reply from Racee Greene, Ruoff Mortgage

November 4th, 2025 07:37 PM

I'm delighted to hear that you were pleased with the service, John. Your recommendation means a great deal to me, as I strive to provide the best experience for all my clients. Should you or anyone you know need assistance in the future, please...

I cant recommend Racee enough, it was an absolute pleasure working with her.

Reply from Owner

November 13th, 2025 04:51 PM

I’m pleased to know that your experience working with me was such a positive one, Tesla. Your recommendation is highly valued, and I appreciate you taking the time to share your thoughts. If there’s anything more I can do to assist you in the...

Racee kept us informed every step of the way! Any hiccup we had in the process was fully explanied as to why and what steps needed to be taken to resolve the issue. Could not have asked for a more seamless experience.

Reply from Racee Greene, Ruoff Mortgage

November 4th, 2025 05:58 PM

It's great to hear that you felt informed throughout the process, Tesla. You guys rock and your quick responses and cooperation made this an EASY file! I always aim to explain any issues clearly and outline the necessary steps to address them....

Everything

Reply from Racee Greene, Ruoff Mortgage

November 3rd, 2025 10:28 PM

Thank you for the rating, Mary. I appreciate you and Kenny for trusting me and allowing me to help. It was an honor!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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